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In a message dated 10/3/05 10:07:00 AM, jajones2@wisc.edu writes:<BR>
<BR>
<BR>
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00000" FACE="Geneva" FAMILY="SANSSERIF" SIZE="2">Charges $$$. My=
lawyer charges for phone consult.<BR>
<BR>
Or, is it good will?<BR>
No doubt I will be making a service call, so roll a few more $$ on the<BR>
bill.?<BR>
<BR>
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RIF" SIZE="2"><BR>
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I would never charge anyone for advice given in a phone call. And I h=
appily give advice on the phone to anyone who calls. <BR>
<BR>
Last week a woman called to tell me her keys were broken. I asked if =
all the broken keys were right in a row, and she said, "Yes". I said,=
it's probably a pencil that got stuck in there. She laughed and said=
, "A pencil!" Then she started to look. "I don't see anything =
in there...wait a minute...I feel it! There it is! Man, you're=
good!" She still booked me to come and tune her piano, but I would n=
ever think of adding any money to the bill for the phone advice. For =
that matter, I wouldn't charge her for removing a pencil, if all I had to do=
was reach in there and take it out.<BR>
<BR>
But if I felt as if I were being taken advantage of somehow, like you appare=
ntly do, then I simply would stop giving advice on the phone. <BR>
<BR>
They can't make you do it.<BR>
<BR>
Tom Sivak<BR>
Chicago</FONT><FONT COLOR="#000000" FACE="Geneva" FAMILY="SANSSERIF" S=
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