<!doctype html public "-//w3c//dtd html 4.0 transitional//en"> <html> <body bgcolor="#FFFFFF"> I would have them send the piano back, with the recomendation to not bother importing such er... garbage. You gotta figure that a brand new "piano" that exhibits this kind of thing is gonna exhibit other such nonsense in a relatively short period of time. These things arent even good enough to be calles PSO's. More like P'sOS. grin. If the technical community doesnt start putting some demands for a certain level of basis quality on the industry..... then nobody will. :) Without wanting to sound over-critical.... hehe Richard Brekne I.C.P.T.G.  N.P.T.F. Bergen, Norway     Jarred Finnigan wrote: <blockquote TYPE=CITE><style></style> Hi list!I have recently subscribed to this list and before posing my little dilemma I would just like to express how grateful I am for the great wealth of experience that exists out there, thanks! I do a fair bit of tuning for one of Australia's largest piano houses and today came across a slightly unusual problem (unusual to me anyway).  I was pitch raising a brand new "Gors & Khalman" upright out of the "Pearl River" factory in China (yuk, awful).  As you will know if you have ever had the "privilege" of tuning one of these instruments they typically have extremely tight tuning pins.  This one had very loose pins two of which would not even hold pitch. Of course I have been asked to write the mandatory report.  Apart from the obvious re-pin, what would you do?Any replies greatly appreciated. Jarred FinniganAPTTA    PTTG (VIC) <a href="mailto:jfinnigan@optusnet.com.au">jfinnigan@optusnet.com.au</a></blockquote> </body> </html>