<html> At 08:35 PM 02/13/2002 -0500, you wrote: <blockquote type=cite class=cite cite>Howdy Zen, What kinda piano (brand, model, age)? Rebuilt? Give us more details! Patrick   Hey Patrick!   It was a Boston UP118 studio, maybe 5 years old.  I have a feeling that this is one of those cases that the dealer doesn't want to cover the cost of the pin-levelling because it has been so long since it was delivered ... and the manufacturer probably feels that such a procedure is part of the dealer prep process ... and the church doesn't feel they should have to pay for such a job on such a young piano.  <x-tab>       </x-tab>Z! Reinhardt  RPT <dl> <dd>Ann Arbor  MI <dd><a href="mailto:diskladame@provide.net">diskladame@provide.net</a></blockquote> </dl> Zenster- You've always struck me as fairly reasonable.  The scenario you are describing is a nightmare waiting not to happen.  There is no way in (mood watch) that you should be projecting yourself into this situation.  Let everyone go hire lawyers.  Besides, even if you were able to fix the torque, these pianos are difficult to tune, due, in part, to what seems to be very low friction at the pressure bar.  Go find something truly constructive to do with that hammering urge.  Hmm! sounds a little like Newton. Don't you think? Best - David Skolnik </html>