<html> At 12:59 PM 9/3/2005 -0500, you wrote: <blockquote type=cite class=cite cite>Pull the piano away from the wall you may see two round head bolts with a hex tool aperture in them. Hope this helps.   Hubert</blockquote> That's an Everett. Try pushing down fairly hard, and sliding toward the rear. I believe it's toward the rear -- it's been awhile since I've met one, but I think I remember having to pull it out from the wall a little bit. The first time I ran into one, my customer broke it so she could figure out how to get in. Jarring it a little with the heel of your hand might help, but it's definitely a horizontal front-back or back-front slide which is needed. I think front to back. Susan</html>