<HTML>In a message dated 11/18/01 8:19:04 PM !!!First Boot!!!, cedel@supernet.com writes: <BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">Wim, I do have a question that logistically may make a considerable difference.  When you did your experiment as outlined below, who was there to answer the phone when customers called to schedule?  Do you give them your cell phone number, or did they call a secretary or office manager? </BLOCKQUOTE> At the time of the experiment, which was in 1984, I had a small store and workshop, and a secretary answered the phone and scheduled appointment. This was also the case from 1995 until the January of this year. We also had an answering machine that took messages in the evening. But from 1987 - 1995 (and again from February to August this year, after I closed my store), I worked out of my house by myself. During that time I transferred my business phone to me cell phone, and made appointments during the day. I found this to be very convenient. It didn't take too much time away from my tunings. If I knew the conversation was going to be long, I would ask the customer if I could call them back later. Wim </HTML>