<html> <body> Well, William. It's better than going under to stop some excessive pedal travel and find out that another "tech" had put an upright damper there to stop the pedal!!!! :-( The unfortunate thing is that I know who did it and I KNOW he knows better! Oh, well. I guess it's called job security! Avery At 03:36 PM 2/1/2006, you wrote: <blockquote type=cite class=cite cite="">Hello list,   This is my first time with a real question so no snickering.   Especially about the piano, ha ha   My customer said she had a noisy sustain pedal.   It is a Kimball Viennese grand.   Well the pedal looks like a Mustang that had slid in to a ditch.   When I removed the lyre I found that there is a piece that holds all three pedals in place.   It is nylon and it is broken.   I called Schaff and they said they used to have some replacement parts, but they were all gone.   Now the question.   Does anyone have one or do you have a reasonable repair procedure?   I wish that she would just trade it in on another piano, but that is a different story.     Thanks in advance,   William         PIANO BOUTIQUE William Benjamin Piano Tuner Extraordinaire <a href="http://www.pianoboutique.biz">www.pianoboutique.biz</a> The tuner alone, preserves the tone.    </blockquote></body> </html>