<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; = charset=iso-8859-1"> <META content="MSHTML 6.00.2800.1400" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT face=Arial color=#0000ff size=2><SPAN = class=203431302-10032004>Did you show him the DC brochure with Kawai's = recommendation?</SPAN></FONT></DIV> <DIV><FONT face=Arial color=#0000ff size=2><SPAN class=203431302-10032004></SPAN></FONT> </DIV> <DIV><FONT face=Arial color=#0000ff size=2><SPAN = class=203431302-10032004>All you can do is leave the information, inform as much as possible, direct = them to a web site, etc. - then let the customer decide.</SPAN></FONT></DIV> <DIV><FONT face=Arial color=#0000ff size=2><SPAN class=203431302-10032004></SPAN></FONT> </DIV> <DIV><FONT face=Arial color=#0000ff size=2><SPAN = class=203431302-10032004>I don't get a DC sale every time I hand out a brochure - ya gotta pass 'em = out to everyone. If it makes sense to them, they'll buy it.</SPAN></FONT></DIV> <DIV><FONT face=Arial color=#0000ff size=2><SPAN class=203431302-10032004></SPAN></FONT> </DIV> <DIV><FONT face=Arial color=#0000ff size=2><SPAN = class=203431302-10032004>John Formsma</SPAN></FONT></DIV> <DIV><FONT face=Arial color=#0000ff size=2><SPAN class=203431302-10032004></SPAN></FONT> </DIV> <BLOCKQUOTE dir=ltr style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #0000ff 2px = solid; MARGIN-RIGHT: 0px"> <DIV class=OutlookMessageHeader><FONT face="Times New Roman" size=2>-----Original Message-----<BR><B>From:</B> = pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org]<B>On Behalf Of</B> Dave Smith<BR><B>Sent:</B> Tuesday, March 09, 2004 6:28 PM<BR><B>To:</B> Pianotech<BR><B>Subject:</B> Piano Humidity Control System bashing<BR><BR></FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial><FONT size=2>I left a DC brochure with a = customer with a new Kawai Grand.<SPAN class=203431302-10032004><FONT color=#0000ff> ....</FONT></SPAN></FONT></FONT></DIV> <DIV><FONT face=Arial><FONT size=2><SPAN class=203431302-10032004> </SPAN></FONT></FONT></DIV> <DIV><FONT face=Arial size=2>What do you think.  What would = you do? </FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>Dave Smith </FONT></DIV> <DIV><FONT face=Arial size=2>SW = FL</FONT></DIV></BLOCKQUOTE></BODY></HTML>