<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; = charset=iso-8859-1"> <META content="MSHTML 6.00.2800.1141" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT face=Arial size=2>Ned, I like your thinking. Good attitude!</FONT></DIV> <DIV><FONT face=Arial size=2>Kevin E. Ramsey</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV>What's more, once the first grand moves into the neighborhood more = will <BR>quickly follow in an effort to keep up with the Jones'es.  I = have even seen <BR>people who don't play the piano go out and buy an expensive = grand. And, if <BR>you get your foot in the first door as the tuner of choice, you = may end up <BR>with a lot more new business from their neighbors as well.  = Yes, it is a <BR>real pain to deal with these junk pianos but use it as an = opportunity to <BR>sell them on something better.<BR><BR>Ned Swift<BR>Lowell, MI<BR><BR></DIV></BODY></HTML>