<html><DIV>
<P>Les,</P>
<P>Suggest they watch a guitar player next time he puts on a new string--he has to stop frequently during his playing to retune, a violinist, cellist, violist, etc. has to tune before every performance; it's the nature of the beast and especially of new strings.</P>
<P>However, we <STRONG><EM>do </EM></STRONG>give four free tunings the first year on a new piano.</P>
<P>Of course we can do the work ourselves. (Maybe that's why we're poor?!)<BR></P>
<P>Diane<BR></P></DIV>
<DIV></DIV>
<DIV></DIV>>From: Leslie W Bartlett <LESBART1@JUNO.COM>
<DIV></DIV>>Reply-To: pianotech@ptg.org
<DIV></DIV>>To: pianotech@ptg.org
<DIV></DIV>>Subject: new piano
<DIV></DIV>>Date: Sat, 23 Jun 2001 22:15:04 -0500
<DIV></DIV>>
<DIV></DIV>>I tuned for a new customer today, a Kawai baby grand. Low part was out
<DIV></DIV>>about 35-cents, top out about 65 cents. New piano. I told them it
<DIV></DIV>>would take more tunings, showed them why, etc. etc., but they were
<DIV></DIV>>incensed that their piano, major investment, was so unstable. Shouldn't a
<DIV></DIV>>major investment be "ready", and not require all this extra
<DIV></DIV>>cost?????????????- they inquired.
<DIV></DIV>>
<DIV></DIV>>The relationship between stores and techs in this town hasn't been
<DIV></DIV>>incredibly positive, at least in the seven or so years I've been around
<DIV></DIV>>the business. What's a guy to say to these people??????
<DIV></DIV>>les bartlett
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<P></P>Diane Hofstetter <BR>245-M Mount Hermon Rd.#343 <BR>Scotts Valley, CA 95066 <BR>ph 831-438-6222 <BR>fax 831-430-9741 <BR>dianepianotuner@hotmail.com <BR><br clear=all><hr>Get your FREE download of MSN Explorer at <a href="http://explorer.msn.com">http://explorer.msn.com</a><br></p></html>