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<DIV><FONT face=Arial size=2> Hey, at least you =
realized that
you made a mistake and made it right at your own expense. Live and =
learn, but
treat the customer as you yourself would want to be treated. =
Amen.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
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<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: =
black"><B>From:</B>
<A title=pierre.gevaert@belgacom.net
href="mailto:pierre.gevaert@belgacom.net">Gevaert Pierre</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A =
title=pianotech@ptg.org
href="mailto:pianotech@ptg.org">pianotech@ptg.org</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Tuesday, March 12, 2002 =
10:11
AM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: Everyday somthing =
new</DIV>
<DIV><BR></DIV>Dunce of the year?<BR>Here is mine.<BR>Note, I was a =
beginning
pianotechnician.<BR>I wanted to please a client and cleaned de bas =
strings of
her fine quality<BR>upright with metal polish.<BR>Result: the =
previously nice
sounding basstrings where completely death!<BR>Another tech said that =
the only
way to cure the problem was to replace the<BR>whole set, so that is =
what I
did.<BR>Maybe there is another possibility? I dont =
know.<BR><BR>Regards<BR>P.
Gevaert<BR>Belgium<BR>----- Original Message -----<BR>From: "Bill =
Pillmore"
<<A
=
href="mailto:billpillmore@earthlink.net">billpillmore@earthlink.net</A>=
><BR>To:
<<A =
href="mailto:pianotech@ptg.org">pianotech@ptg.org</A>><BR>Sent:
Monday, March 11, 2002 10:54 PM<BR>Subject: Everyday somthing
new<BR><BR><BR>><BR>> Maybe someone can explain this. I =
went to a
customer today to give a<BR>> second opinion on restringing the =
bass
section of her 20 year old 5'1""<BR>> Kawai grand. What I =
found was
the whole bass section was dead as a door<BR>> nail. My first =
inclination was the bass bridge was coming unglued but<BR>> there =
was no
indication of this. (The bass bridge where it is glued is<BR>> =
mostly under
the plate and out of view.) Putting pressure on the bass<BR>> =
bridge
seemed to show it was intact. The customer said after a =
normal<BR>>
tuning from her regular tuner, the strings seemed to go dead.
The<BR>> technician after referring to a colleague twisted the =
strings and
she<BR>> thought they sounded better for a day or so but now he is =
saying
the<BR>> bass section needs to be restrung. Although there is =
little
bearing<BR>> there is some. I tuned down a string made sure =
it was
seated on the<BR>> bridge, messed around scratched my head, and =
retuned the
string. It<BR>> bounced back to life and two or three other =
strings
did the same.<BR>> Before getting further involved I thought I =
might want
to think about<BR>> this for a day. I have never seen =
anything like
this before. Any help?<BR>> =
Bill<BR>></BLOCKQUOTE></BODY></HTML>