<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML xmlns:o = "urn:schemas-microsoft-com:office:office"><HEAD> <META http-equiv=Content-Type content="text/html; charset=UTF-8"> <META content="MSHTML 6.00.2800.1106" name=GENERATOR></HEAD> <BODY id=role_body style="FONT-SIZE: 12pt; COLOR: #000000; FONT-FAMILY: = Verdana" bottomMargin=7 leftMargin=7 topMargin=7 rightMargin=7><FONT id=rol= e_document face=Verdana color=#000000 size=3> <DIV> <DIV>I hate these.  I can understand someone missing an appointment or = two because of other happenings in their lives, but to show such lack of respect= by not calling or offering an apology is mind-boggling to me.  </DIV> <DIV> </DIV> <DIV>Dave Stahl</DIV> <DIV> </DIV> <DIV>In a message dated 5/6/05 1:55:22 PM Pacific Daylight Time, davidlovepianos@comcast.net writes:</DIV> <BLOCKQUOTE style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: blue 2px solid"><= FONT style="BACKGROUND-COLOR: transparent" face=Arial color=#000000 size= =2> <DIV class=Section1> <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I just had some= one forget our appointment and the rescheduled one.<SPAN style="mso-spacerun: yes">  </SPAN>I did leave them a bill.<SPAN style="mso-spacerun: yes">  </SPAN>Funny, I haven’t heard b= ack yet.<SPAN style="mso-spacerun: yes">  </SPAN>No money no apology, no nothing grrrrrrrrrrrrrrrrrrrrrrrr.<o:p></o:p></SPAN></FONT></P> <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:= p></SPAN></FONT></P> <DIV> <P><FONT face="Times New Roman" color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; mso-no-proof: yes">David Love<BR>davidlovepianos@comcast.net </SPAN></FONT><o:p></o:p></P></DIV> <P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Tahoma size= =2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">-----Original Message-----<BR><B><SPAN style="FONT-WEIGHT: bold">From:</SPAN></B> pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] <B><SPAN style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Matthew Todd<BR><B><SP= AN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Friday, May 06, 2005 9:23 AM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> Pianotech<BR><B>= <SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> No Shows - was: reminders</SPAN></FONT></P> <P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New = Roman" size=3><SPAN style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></= P> <P style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman" size=3><S= PAN style="FONT-SIZE: 12pt">Do any of you still insist on a service call fee= even if no one is at home for the appointment?<o:p></o:p></SPAN></FONT></P> <P style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman" size=3><S= PAN style="FONT-SIZE: 12pt">As a private piano instructor, my monthly fees f= or lessons are a flat rate, whether the student chooses to attend or miss his= /her lesson.  My fees are not lowered or refunded for missed lessons.&nbsp= ; I also require a two week notice when a parent tells me that their ch= ild is quitting.  So that means they are financially responsible for the = next two weeks whether they choose to attend or miss.  That gives me time = to replace 'em, without losing income.<o:p></o:p></SPAN></FONT></P> <P style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman" size=3><S= PAN style="FONT-SIZE: 12pt">I was just wondering if there was any way to incorporate this with our clients.  Probably not, but I wanted to ask= if it would be legal.<o:p></o:p></SPAN></FONT></P> <P style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman" size=3><S= PAN style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P> <P style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman" size=3><S= PAN style="FONT-SIZE: 12pt">Matthew Todd<o:p></o:p></SPAN></FONT></P> <DIV class=MsoNormal style="MARGIN-LEFT: 0.5in; TEXT-ALIGN: center" align=center><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt"> <HR align=center width="100%" SIZE=1> </SPAN></FONT></DIV> <P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New = Roman" size=3><SPAN style="FONT-SIZE: 12pt">Do you Yahoo!?<BR><A title=http://us.rd.yahoo.com/my/navbar/sethp/*http:/www.yahoo.com/r/hs href="http://us.rd.yahoo.com/my/navbar/sethp/*http:/www.yahoo.com/r/hs">= Make Yahoo! your home page</A> </SPAN></FONT></P></DIV></FONT></BLOCKQUOTE></DI= V> <DIV></DIV> <DIV> </DIV></FONT></BODY></HTML>