<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META content="text/html; charset=iso-8859-1" = http-equiv=Content-Type> <META content="MSHTML 5.00.2919.6307" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT face=Arial size=2>Has anyone else noticed a change in = technical and parts policy with S&S? In a recent episode, Glorie would not return = my many calls, and I heard from the grapevine that technical service is now = strictly handled through the dealers. This in combination with their pulling out = of our market and assigning our territory to Sherman & Clay, 280 miles = away, is going to cause me a great deal of problems.</FONT></DIV> <DIV> </DIV> <DIV><FONT face=Arial size=2>Mark Story, Piano Technician<BR>EWU = Music Dept,<BR>mail stop 100, ph. 7017</FONT></DIV></BODY></HTML>