<HTML>In a message dated 6/24/01 7:17:54 AM Central Daylight Time, rbrekne@broadpark.no (Richard Brekne) writes: <BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">If you are talking about one particular...name given dealership... me thinks you should be more carefull how you word things... this sounds ,,,, in such an instance,,,,, bordering on liable. <BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">   </BLOCKQUOTE> Otherwise I am sure we all have run into these kinds... and I am amoung the first to get ticked off about that and similiar kinds of shaddyness.   </BLOCKQUOTE> First of all, Richard, the word you intend is "libel", not "liable".  This is one instance where spelling does matter.  I am not the least bit concerned about being *liable* for *libel*. If you only knew the frustration of having to live in a community where the Yamaha dealer thrives entirely on hype, not on substance and certainly not on service!  I have complained about it to the dealer itself, many, many times and I have complained to Yamaha itself about it too. Dampp-Chaser has sent them copies of Yamaha's and other manufacturer's position on use of its products and still now and for over 20 years the salesmen and the technicians shoot themselves in the foot by libeling Dampp-Chaser.  Sometimes, the reality of the truth is just too hard to accept and believe.  We'd rather believe in fairy tales.  Ever hear the story about the emperor who had no clothes?  Or how about the line from the Phantom of the Opera, "Close your eyes and the truth will be what it *ought* to be". It is simply a much easier task to go in, spend 15-20 minutes doing whatever, then check all the boxes and sign your name and collect the money rather than actually service the piano according to industry and manufacturer specifications and norms.  That is what is done and that is all that is done. Sure, the dealer can "prove" the Service Bonds were all done:  all of the boxes were checked and the technician's and customer's signature is on the card!  What more proof do you need?!  All of those rattling flanges, misaligned hammers, lost motion in verticals and hammers resting on the rail in grands are simply the result of the piano needing basic service *again*, not proof that it was never done! If you believe that, I know of a bridge from Brooklyn to Manhattan I'd like to sell you.  To me, this phony piano salesman sending his hype to this List is about as offensive as Bill Clinton pointing his finger at the entire nation (and the rest of the world for that matter) and saying, "I did not have sexual relations with that woman!".  He knows damn well that his technicians do not do that work, never have and never will. Bill Bremmer RPT Madison, Wisconsin</HTML>