<HTML><FONT FACE=arial,helvetica><FONT SIZE=2>In a message dated 7/29/01 6:22:46 AM Central Daylight Time,
<BR>mfarrel2@tampabay.rr.com writes:
<BR>
<BR>
<BR><BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">Warrantee, yes. But if you end up doing the work, how does one go about
<BR>applying proper clamping pressure to the joint?????
<BR>
<BR>Terry Farrell
<BR></FONT><FONT COLOR="#000000" SIZE=3 FAMILY="SANSSERIF" FACE="Arial" LANG="0"></BLOCKQUOTE>
<BR></FONT><FONT COLOR="#000000" SIZE=2 FAMILY="SANSSERIF" FACE="Arial" LANG="0">
<BR>This is not something a local tech should have to do. If it is indeed a
<BR>warrantee problem, I think the piano should go back to the factory. If Samick
<BR>will agree on this I am not sure.
<BR>
<BR>Case in point. About 15 years a go, a 7' Samick came to a dealer with loose
<BR>tuning pins. It was obvious that a dull bit was used to drill the block.
<BR>Instead of taking the piano back, and putting in a new block. Samick opted to
<BR>have me repin the piano, in the dealers store. Because not all the pins were
<BR>loose equally, I had to measure each pin for torque, and then repin with an
<BR>appropriate sized pin. It took me the better part of two day. I tried my
<BR>best, but in the process, I scratched the plate and broke a couple of stings.
<BR>It was obvious that the piano had been worked on. This was a brand new piano.
<BR>It now looked used, but was being sold as new.
<BR>
<BR>Another case was loose ribs. The technician at Samick actually recommend I
<BR>put eye hooks in the ribs, and pull the soundboard to the ribs with screws. I
<BR>have done this on old uprights, but I told the guy I refused to do that on a
<BR>brand new piano. I left it alone, and told the customer to talk to the
<BR>dealer. I don't know what they did.
<BR>
<BR>I hope Samick has learned a few things since then, and is willing to accept a
<BR>problem, and take care of it properly.
<BR>
<BR>Wim</FONT></HTML>