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<DIV><FONT face="MS Sans Serif" size=2>Dave,</FONT></DIV>
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<DIV><FONT face="MS Sans Serif" size=2>Thanks for the info. I had searched the archives and found the name of Bill Marciano, same phone number. Has Chad replaced Bill?</FONT></DIV>
<DIV><FONT face="MS Sans Serif" size=2>The customer couldn't find her warranty papers, couldn't even remember which dealer she bought it from, so I'll just have to see what Weber is willing to do.</FONT></DIV>
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<DIV><FONT face="MS Sans Serif" size=2>Mike</FONT></DIV>
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<DIV style="FONT: 10pt Arial">----- Original Message ----- </DIV>
<DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B> <A title=Piannaman@aol.com href="mailto:Piannaman@aol.com"></A></DIV>
<DIV style="FONT: 10pt arial"><B>To: </B><A title=pianotech@ptg.org href="mailto:pianotech@ptg.org">pianotech@ptg.org</A></DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> 12/5/2004 1:21:38 AM </DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: Weber action self-destruction (contact info)</DIV>
<DIV><BR></DIV><FONT size=2><FONT face=arial,helvetica><FONT lang=0 style="BACKGROUND-COLOR: #ffffff" face=Verdana size=3 FAMILY="SANSSERIF" PTSIZE="12" BACK="#ffffff">In a message dated 12/4/04 12:24:35 PM Pacific Standard Time, spalding48@earthlink.net writes: <BR><BR></FONT><FONT lang=0 style="BACKGROUND-COLOR: #ffffff" face=Arial color=#000000 size=2 FAMILY="SANSSERIF" PTSIZE="10" BACK="#ffffff"><BR>
<BLOCKQUOTE style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #0000ff 2px solid; MARGIN-RIGHT: 0px" TYPE="CITE">Tuned a Weber WG-50 yesterday, ca. 1992, which appears to be developing growing action bracket syndrome. Several notes starting to block, and the end brackets are very tight in the little pocket that locate them fore-and-aft in the keyframe. <BR><BR>Also had a jack fail during tuning - that finger joint where the tender is attached came apart after a hard test blow. It appeared to have very little glue on it. I understand that if a note is just barely blocking, and you give it a good hard test blow, that could put a lot of strain on the tender and might cause a healthy one to fail. but I also have a vague recollection of hearing that a certain Asian manufacturer had a problem with starved glue joints in this area. So, what do you think? When I approach Weber for the new bracket job, should I also go for breaking and regluing all the jack tender glue joints? Or is it a good bet that, once properly regulated, the jacks will survive as is? <BR><BR></FONT><FONT lang=0 style="BACKGROUND-COLOR: #ffffff" face=Arial color=#000000 size=3 FAMILY="SANSSERIF" PTSIZE="12" BACK="#ffffff"></BLOCKQUOTE><BR></FONT><FONT lang=0 style="BACKGROUND-COLOR: #ffffff" face=Verdana color=#000000 size=3 FAMILY="SANSSERIF" PTSIZE="12" BACK="#ffffff">Mike, <BR><BR>I just completed an action bracket job the other day on a Weber WG 60, circa 1996, I believe. NO problems with the jacks, though I have seen failures in upright Weber jacks on numerous occasions. <BR><BR>Contact Chad Frye at (201) 902-0920. He is a contact for Samsung and Meadowlands Music who handles Weber warranty issues. He does it very part time, so be patient in awaiting a response. It took me over 5 months to get replacement brackets, but that was in part due to inavailability during Young Chang's changes. <BR><BR>As far as the jacks, check the warranty and make sure even the brackets and labor involved replacing them are covered. Didn't they have 10 year warrantys....:-( ? <BR><BR>Good luck on this, <BR><BR>Dave Stahl <BR></FONT></FONT></FONT></BLOCKQUOTE></BODY></HTML>