<HTML>Dave, Congratulations.  Consider it a small milestone, opening the eyes of a = dealer. Your improvement, which took about 2 hrs., is basically a type of service I = often offer to my customers, especially new customers. It's a way to dramati= cally improve the sound and response of the piano without dedicating too muc= h time and money. Dollar for dollar, this is about the best bang for the buck you as the techn= ician can make. And it's about the best bang for the customer without going = through a complete regulation. Obviously if it needs a complete regulation or rebuilding then it's a differ= ent story. But all-in-all, this type of service covers a wide range of impro= vements which, undeniably, improve things dramatically. Win-win. Tom Servinsky</HTML>