<html> First off, have the customer put a roll on and play it.  If it doesn't work then they can't pin it on you. Do not attempt to remove the player unit. The tubing may be on the verge of disintegration and you will be blamed for anything which doesn't perform as it did the last time they played it - ten years ago. The wind motor may be removed for easier access to the treble for tuning but be careful of the supply hose and which direction in which the drive chain teeth are pointing (if they were replaced correctly the last time). This could be your baptism by fire... Your safest bet is to just give it a cursory tuning and they will be happy for tending to this long neglected piano. They won't need to call someone now for at least ten more years. If it's flat in pitch, leave it because the bottom plate bolts are inaccessible with the pumping bellows in the way. If they want it to be brought to a better state, refer the job to someone familiar with player pianos. You don't want to bite off a bigger can of worms than you can chew. Jon Page At 02:14 PM 08/16/2001 -0700, you wrote: <blockquote type=cite cite>> Anything special I should look out for when tuning a player piano? >> D. Eason, Jr.</blockquote></html>