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<DIV><FONT size=2>List,</FONT></DIV>
<DIV><FONT size=2> I'm running into a problem. =
A good
friend and client of many years just couldn't stand her old clunker of =
50
years. I sold her a brand new professional studio which is a =
wonderful
piano. </FONT></DIV>
<DIV><FONT size=2> While we were waiting for the new =
piano to
arrive, she became very emotional about her old piano and it became =
sentimental. Now she can't seem to enjoy her new piano. =
I'm
trying to decide the best way to deal with this.</FONT></DIV>
<DIV><FONT size=2> Her old piano is a 1950's Baldwin =
spinet,
drop action, scuffed to death, missing finish from water vases =
placed on
top, unlevel keys, poor repetition, action in need of a rebuild, sounds =
"tinny"
at best.</FONT></DIV>
<DIV><FONT size=2> Her new piano is a 2001 Charles =
Walter
studio, Queen Anne, Accu-tuned to A-440, absolutely nothing wrong with =
it.
</FONT></DIV>
<DIV><FONT size=2> Her complaints =
are:</FONT></DIV>
<UL>
<LI><FONT size=2> The action is =
stiff.</FONT></LI>
<LI><FONT size=2> Keys are hard to
press </FONT></LI>
<LI><FONT size=2> "It feels like there's cotton =
under the
keys".</FONT></LI>
<LI><FONT size=2> The notes don't ring when =
you let off
the key (go figure).</FONT></LI>
<LI><FONT size=2> Keys don't repeat ( we'll look
into this, but it didn't happen at the
tuning)</FONT></LI>
<LI><FONT size=2> The sound just isn't real
bright.</FONT></LI>
<LI><FONT size=2> Won't play loud unless you
pound.</FONT></LI></UL>
<DIV><FONT size=2>I've worked for dealers before who had customers so =
accustomed
to their old clunker that they hated the good piano. All of you =
tasteful
technicians, how do you deal with this. Remember, she's female and =
it's an
emotional thing. I told her to play on it for 2 weeks and get used =
to the
feel, and then I'll come out.</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>Ron</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2><A
href="mailto:rshiflet@eaznet.com">rshiflet@eaznet.com</A></FONT></DIV>
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