<html> <body> Hi Barbara,                        This problem is quite endemic on many piano brands.  The last few years I have been using my Yamaha reaming less frequently, and the height reaming tool far more often.  You will only have to do one piano to be a convert. I make it a habit of checking every piano that I pull the stack.  You would be surprised how many times I end up looking like a hero ;-) On Grands, I have found it has an effect, on dip, after touch, checking height, and repetition.   Most common complaint from customers is that the action feels heavy.   It's not so much heavy, but the fingers really feel the resistance at the let off point, as the BR pin starts to bind in the hole. On some pianos, after reaming, I have had to  steam the BR hole to get rid of some chucking.  A Golden Nugget of advice:   Check the height of the hole, before enlarging the hole. Regards Roger At 10:37 PM 2/7/2006, you wrote: <blockquote type=cite class=cite cite="">Hi Roger,   Wow, thanks for the tip. I'll be sure to check it out.   Has this been a problem for a while?  I'm not sure how old the piano is, but when looking on the Samick website, the model numbers had changed.  I suppose I could call Samick to get the age of the piano.   Best,   Barbara Richmond</blockquote></body> </html>