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In a message dated 7/13/03 5:04:32 PM, tune4u@earthlink.net writes:<BR>
<BR>
<BR>
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00000" FACE="Helvetica" FAMILY="SANSSERIF" SIZE="2">When I darn a pian=
o to heck but the people otherwise are interested<BR>
in pianos, I do not charge them and I help them, if they desire, in<BR>
finding another piano.<BR>
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<BR>
I have found pianos for maybe a dozen clients over the past three years or s=
o, and more than half the time I never hear from the client again. Th=
is is not after darning a piano to heck, either. They call me, asking=
if I know of any pianos for sale; I tell them I'll put them on my list.&nbs=
p; I find out what kind of piano and price range they are looking for, and =
a month later, I find a piano which fits their criterion, so I call them to =
let them know where the piano is. Up to this point, all is cordial, t=
hey are grateful, I feel like I'll be gaining a long-term client, and I'm do=
ing two parties a favor. (The seller and the buyer)<BR>
<BR>
At this point, one of two things happens: either they buy the piano and I ne=
ver hear from them again, or they evidently don't buy the piano and I never =
hear from them again. <BR>
<BR>
I had a client whose piano I tuned for 3 years who called to ask me to find =
a piano for her daughter. I found the perfect piano for her: she want=
ed a vertical piano with dark wood, and I found her this Acrosonic, and it w=
as cheap! I gave her the info on the piano and I never heard from her=
OR her mother again! I called both of them several times over the fo=
llowing week. I still don't know if she bought the piano, or not.&nbs=
p; On that little deal, I not only lost a new client but an old one, too.&n=
bsp; <BR>
<BR>
Another woman asked me to find her a baby grand, and when I called her with =
a lead on a little Samick 3 months later, she was so grateful. She couldn't =
believe that I actually remembered her and took the time to call her. =
Gave her the info, and never heard from her again. She has since ign=
ored my tuning reminder cards.<BR>
<BR>
I didn't even ask for a finder's fee or seller's fee on these transactions.&=
nbsp; I thought it would be enough to gain a client whose piano I would be =
tuning for the next 10 years. All these pianos I found were in good c=
ondition at a good price. I could do no more for my own mother.<BR>
<BR>
One last story: a man called to offer me his piano for free. A=
Wurlitzer spinet with a nice cabinet and bench. I picked it up and d=
id some action work on it, since it wasn't playing very well. I put a=
bout two hours into it, levelling the keys, adjusting the letoff, even resha=
ped the hammers. I sold it for $350, and even included a FREE TUNING =
with it. <BR>
<BR>
Never heard from the client again. He'll probably call me in 5 =
years wanting his free tuning. <BR>
<BR>
I know someone will suggest I've done something to alienate these people, bu=
t for the life of me I can't imagine what it is. All relations are co=
rdial and everything seems just fine up to the point that they go incommunic=
ato. (sic)<BR>
<BR>
So, Homey don't play that game no more. I still tell people that I'll=
put them on a list, but I don't call them no matter what I find. It'=
s not worth it.<BR>
<BR>
Tom Sivak<BR>
<BR>
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