<HTML>In a message dated 11/22/02 6:58:46 AM Central Standard Time, mfarrel2@tampabay.rr.com writes: <BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">I scheduled a tuning for a lady who, on the phone, told me that her 1960 Wurlitzer console had been "rebuilt". She also complained of several keys sticking. I serviced it the other day. Before I opened the piano, she reminded me several more times that the piano had been completely rebuilt - everything new. </BLOCKQUOTE> I recommended a new set of bridle straps, and while I was standing next her, she called her husband and asked him if it was all right if she spent another $35 to have the piano rebuilt. Wim </HTML>