<HTML style="FONT-SIZE: x-small; FONT-FAMILY: MS Sans Serif"><HEAD><TITLE>Message</TITLE> <META http-equiv=Content-Type content="text/html; charset=iso-8859-1"> <META content="MSHTML 6.00.2900.2802" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#d8d0c8> <DIV> <DIV>Wow, Cy, that's some good stuff!</DIV> <DIV> </DIV> <DIV>Evidently you are not as stupid as I look.</DIV> <DIV> </DIV> <DIV> <DIV>Alan Barnard</DIV> <DIV>Salem, Missouri</DIV> <DIV> </DIV></DIV></DIV> <DIV> </DIV> <BLOCKQUOTE style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid"> <DIV style="FONT: 10pt Arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B> <A title=741662027@theshusters.org href="mailto:741662027@theshusters.org">Cy Shuster</A> </DIV> <DIV style="FONT: 10pt arial"><B>To: </B><A title=pianotech@ptg.org href="mailto:pianotech@ptg.org">Pianotech</A></DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> 12/20/2005 4:24:36 PM </DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> Re: How to explain a pitch adjustment</DIV> <DIV><BR></DIV><FONT size=2> <DIV><FONT size=2>I measure pitch on all the A's before I start, and record this for the customer on a graph on the invoice.  This gives them a great visual about what work is needed.  The graph indicates "fine tuning" range (+/1 eight cents for me).</FONT></DIV> <DIV><FONT size=2></FONT> </DIV> <DIV><FONT size=2>The analogy I use is sanding: if wood is very rough, you can't start with the 1000-grit paper; multiple passes are required.  Same thing for painting: with regular maintenance, one coat covers, otherwise you may need several.</FONT></DIV> <DIV><FONT size=2></FONT> </DIV> <DIV><FONT size=2>A description of the forces involved helps: 15 to 20 tons of tension overall; a pitch raise can add a ton of tension (right?), yet a fine tuning requires < 1% accuracy.  No wonder it doesn't last!</FONT></DIV> <DIV><FONT size=2></FONT> </DIV> <DIV><FONT size=2>--Cy--</FONT></DIV> <DIV> </DIV> <DIV><FONT size=2></FONT> </DIV></FONT></BLOCKQUOTE></BODY></HTML>