<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; = charset=iso-8859-1"> <META content="MSHTML 6.00.2900.2627" name=GENERATOR></HEAD> <BODY bgColor=#ffffff> <DIV><FONT face=Arial size=2>Hello Richard - about five = years</FONT></DIV> <DIV><FONT face=Arial size=2>Michael G.(UK)</FONT></DIV> <BLOCKQUOTE style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: = black"><B>From:</B> <A title=pianoguy@rogers.com = href="mailto:pianoguy@rogers.com">Richard Gullion</A> </DIV> <DIV style="FONT: 10pt arial"><B>To:</B> <A = title=pianotech@ptg.org href="mailto:pianotech@ptg.org">Pianotech</A> </DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> Thursday, May 05, 2005 = 11:26 PM</DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> Re: reminders</DIV> <DIV><BR></DIV> <DIV>Michael:</DIV> <DIV>How long were you doing piano work, before you got to that point, = of no ads, and no reminders. How about you others??.</DIV> <DIV>I go through my records monthly and call any one who is due. Some = ask me to call another time, some book on the spot, some return my call a = week or 2 later. I guestimate about 40% of those I call will do it = again. Others say all is well. They usually call a year or two later. Some I just = never hear from again. In some cases its just as well[clunkers]and others who knows!!<BR><BR><B><I>Michael Gamble <michael@gambles.fsnet.co.uk></I></B> wrote:</DIV> <BLOCKQUOTE class=replbq style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #1010ff 2px = solid"> <META content="MSHTML 6.00.2900.2627" name=GENERATOR> <STYLE></STYLE> <DIV><FONT face=Arial size=2>I never have sent out postal = reminders. Never. I just use the phone. Neither have I advertised since about 1976 - = it's all "word of mouth" and recommendation. I'm not trying to blow my own = horn here - it's just the way it is.</FONT></DIV> <DIV><FONT face=Arial size=2>Regards</FONT></DIV> <DIV><FONT face=Arial size=2>Michael G.(UK)</FONT></DIV> <BLOCKQUOTE dir=ltr style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- = </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: = black"><B>From:</B> <A title=toddpianoworks@yahoo.com href="mailto:toddpianoworks@yahoo.com">Matthew Todd</A> </DIV> <DIV style="FONT: 10pt arial"><B>To:</B> <A = title=pianotech@ptg.org href="mailto:pianotech@ptg.org">Pianotech</A> </DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> Thursday, May 05, = 2005 5:09 PM</DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> RE: = reminders</DIV> <DIV><BR></DIV> <DIV>What is good period of time to let them respond?  Let's = say their six month tuning is due June 15th.  Do you send the = postcard a whole month before, the beginning of June?  Then how long do = you wait to hear from them before you call them?</DIV> <DIV> </DIV> <DIV>Matthew<BR><BR><B><I>David Love <<A = href="mailto:davidlovepianos@comcast.net">davidlovepianos@comcast.net</= A>></I></B> wrote:</DIV> <BLOCKQUOTE class=replbq style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #1010ff = 2px solid">First send a postcard reminder and then call only those who don't = at<BR>first respond. Or, as I'm trying to do, start collecting = email<BR>addresses so that reminders can go via email.<BR><BR>David Love<BR>davidlovepianos@comcast.net <BR><BR><BR><BR>----- = Original message ----------------------------------------<BR>From: Don <PIANOTUNA@YAHOO.COM><BR>To: Pianotech = <PIANOTECH@PTG.ORG><BR>Received: Wed, 04 May 2005 16:32:48<BR>Subject: Re: = reminders<BR><BR><BR>>Hi Michael,<BR><BR>>Why not start "rating" the owners and their instruments, then only<BR>contact<BR>>those with superior = qualities. You will work less hard and enjoy life<BR>more.<BR><BR>>At = 09:33 PM 5/4/2005 +0100, you wrote:<BR>>>Hello Phil and = List<BR>>>I have a card system which, when I've tuned/serviced a piano, = goes<BR>into the <BR>>>system under 6months/12 months hence. Every = month I e! ! xtract all the<BR>cards <BR>>>for that month and = systematically phone all those clients, making <BR>>>appointments within = local areas (to cut down travel). Anyone phoning<BR>me for = <BR>>>an appointment gets first crack at the whip and becomes a catalyst for<BR><BR>>>appointments to be made in their area. Any "particular" clients -<BR>those with <BR>>>a high musical = criteria - are phoned accordingly and other clients in<BR>their = <BR>>>local area are contacted. In this manner I have successfully built = up<BR>a very <BR>>>busy practice over the last thirty years or so = which has found me hard<BR>at it <BR>>>tuning eight-or-more = pianos a day. That was up to about a year ago. <BR>>>Currently I = have about 600 clients due to be contacted. So I have a<BR>problem. <BR>>>There just isn't enough time to service all those = clients. Now at the<BR>turn <BR>>>of the month from April to May I = have to add another batch to the<BR>waiting <BR>>>list. I think = there's only one way out of this predicament.... retire = <BR>>>gracefully and let them phone me instead, at the same time telling<BR>them = "I <BR>>>only work mornings and never at week-ends except for = concert work"<BR>Then I <BR>>>tell them my fee - not forgetting to = add - "change of pitch and<BR>repairs are <BR>>>extra and = charged on a pro-rata basis plus parts". If they buy that...<BR>well, <BR>>>another trip to the bank at the week-end. :-) Oh... = and yes! Don't<BR>forget <BR>>>the power of the mobile phone. Not = only can you use it as an<BR>alternative <BR>>>front door bell = (most people at home do answer the phone if not the<BR>front = <BR>>>door) but it also keeps you "in touch" with base.<BR>>>Regards from a = dark Sussex Downland Village<BR>>>Michael = G.(UK)<BR>>>----- Original Message ----- <BR>>>From: "Phil Bondi" <PHIL@PHILBONDI.COM><BR>>>To: "Pianotech" <PIANOTECH@PTG.ORG><BR>>>Sent: Wednesday, May 04, 2005 = 7:30 PM<BR>>>Subject: Re: reminders<BR>>><BR>>><BR>>>> Ric, I've gone = from phone call reminders(rip) to postcard <BR>>>> = reminders(better) to email reminders(best).<BR>>>><BR>>>> Next = I'm going to telepathically tell people when I'll be ringing<BR>their <BR>>>> doorbell.<BR>>>><BR>>>> = Seriously, whatever works for me won't work for the next guy..like<BR>Dave <BR>>>> Stahl..booking 6 months in advance is something = I wouldn't do..why? <BR>>>> because it would make me sit = by the phone and call and remind people<BR>that <BR>>>> they = have an appointment on such and such a date. That may work for<BR>the <BR>>>> medical profession, but until piano service = gets into the same<BR>league as <BR>>>> medical appointments, = I'll stick with postcards and email.<BR>>>><BR>>>> -Phil Bondi(Fl)<BR>>>><BR>>>> = <BR>>><BR>>><BR>>>_____________________________________= __________<BR>>>pianotech list info: = https://www.moypiano.com/resources/#archives<BR>>><BR>>><BR>= >>-- <BR>>>No virus found in this incoming = message.<BR>>>Checked by AVG Anti-Virus.<BR>>>Version: 7.0.308 / Virus Database: = 266.11.3 - Release Date: 5/3/2005<BR>>><BR>>><BR><BR>>Regards,<BR>>Don = Rose, B.Mus., A.M.U.S., A.MUS., R.P.T.<BR>>Non calor sed umor est = qui nobis incommodat<BR><BR>>mailto:pianotuna@yahoo.com http://us.geocities.com/drpt1948/<BR><BR>>3004 Grant Rd. = REGINA, SK, S4S 5G7<BR>>306-352-3620 or = 1-888-29t-uner<BR><BR>>_______________________________________________= <BR>>pianotech list info: = https://www.moypiano.com/resources/#archives<BR><BR>____________________= ___________________________<BR>pianotech list info: = https://www.moypiano.com/resources/#archives<BR><BR><BR>________________= _______________________________<BR>pianotech list info: = https://www.moypiano.com/resources/#archives<BR></BLOCKQUOTE> <P>__________________________________________________<BR>Do You Yahoo!?<BR>Tired of spam? Yahoo! Mail has the best spam protection = around <BR>http://mail.yahoo.com = </P></BLOCKQUOTE></BLOCKQUOTE><BR><BR>Richard<BR>the "Piano Guy"</BLOCKQUOTE></BODY></HTML>