<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML xmlns:o = "urn:schemas-microsoft-com:office:office"><HEAD> <META http-equiv=Content-Type content="text/html; charset=UTF-8"> <META content="MSHTML 6.00.2900.2627" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY id=role_body style="FONT-SIZE: 12pt; COLOR: #000000; = FONT-FAMILY: Verdana" bottomMargin=7 bgColor=#ffffff leftMargin=7 topMargin=7 = rightMargin=7> <DIV>Every time I see a post on this topic I think of one appointment I = had a few years back. I get to the house and the frantic lady answers the door = - eyes all red and just jumping out of her shorts - Me: Hello, I'm Terry = Farrell and am here to service your piano" - Her: "Oh, I'm so sorry, my husband was = just rushed to the hospital because he had a heart attack, but I didn't want to = leave because I knew you were coming, can we do this some other time, I hate = to ask you that.....". I suggested to her that she best attend to her = husband and we'll catch the piano some other time.</DIV> <DIV> </DIV> <DIV>So I guess there are both ends of the spectrum!</DIV> <DIV> </DIV> <DIV>Terry Farrell</DIV> <DIV> </DIV> <DIV>P.S. Her husband recovered well - he appeared to be bouncing around = quite well a month later when we finally did the piano.</DIV> <BLOCKQUOTE dir=ltr style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV><FONT size=2></FONT><BR></DIV><FONT id=role_document = face=Verdana color=#000000 size=3> <DIV> <DIV>I hate these.  I can understand someone missing an = appointment or two because of other happenings in their lives, but to show such lack = of respect by not calling or offering an apology is mind-boggling to = me.  </DIV> <DIV> </DIV> <DIV>Dave Stahl</DIV> <DIV> </DIV> <DIV>In a message dated 5/6/05 1:55:22 PM Pacific Daylight Time, <A = href="mailto:davidlovepianos@comcast.net">davidlovepianos@comcast.net</= A> writes:</DIV> <BLOCKQUOTE style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: blue 2px = solid"><FONT style="BACKGROUND-COLOR: transparent" face=Arial color=#000000 = size=2> <DIV class=Section1> <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I just = had someone forget our appointment and the rescheduled one.<SPAN style="mso-spacerun: yes">  </SPAN>I did leave them a = bill.<SPAN style="mso-spacerun: yes">  </SPAN>Funny, I haven’t = heard back yet.<SPAN style="mso-spacerun: yes">  </SPAN>No money no = apology, no nothing grrrrrrrrrrrrrrrrrrrrrrrr.<o:p></o:p></SPAN></FONT></P> <P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: = Arial"><o:p> </o:p></SPAN></FONT></P> <DIV> <P><FONT face="Times New Roman" color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; mso-no-proof: yes">David Love<BR>davidlovepianos@comcast.net = </SPAN></FONT></P></DIV></DIV></FONT></BLOCKQUOTE></DIV></BLOCKQUOTE></FO= NT></BODY></HTML>