<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; = charset=iso-8859-1"> <META content="MSHTML 6.00.2900.2180" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT face=Arial size=2>Hi joe,</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>What do you call the heavy wire = tool?</FONT></DIV> <DIV><FONT face=Arial size=2>When I want to lift a short section of = keys to insert some split punchings, I use an upright hammer shank (or another = piece of wood, not too long) , so that the keys that must remain in an up = position can be blocked with the shank.</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>Then, after I inserted the punchings I = remove the hammer shank, and I check my levelling.</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>I had understood that your tool wasn't = intended for touch up keyboard regulation.</FONT></DIV> <DIV><FONT face=Arial size=2>What do you call a = "spacer"?</FONT></DIV> <DIV><FONT face=Arial size=2>I've seen your voicing tray on your = website but i couldn't figure out what it is on the picture.</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>Quentin</FONT></DIV></BODY></HTML>