<!doctype html public "-//w3c//dtd html 4.0 transitional//en"> <html> <body bgcolor="#FFFFFF"> If this is true it is a pretty ignorant and stupid policy.  It will certainly be good news for Renner's business.  Schaff does stock some S&S parts so you could check with them. Rob Goodale, RPT Las Vegas, NV   Mark Story wrote: <blockquote TYPE=CITE><style></style> Has anyone else noticed a change in technical and parts policy with S&S? In a recent episode, Glorie would not return my many calls, and I heard from the grapevine that technical service is now strictly handled through the dealers. This in combination with their pulling out of our market and assigning our territory to Sherman & Clay, 280 miles away, is going to cause me a great deal of problems. Mark Story, Piano Technician EWU Music Dept, mail stop 100, ph. 7017</blockquote> </body> </html>