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<div class=Section1>

<p class=MsoNormal><span class=EmailStyle19><font size=2 =
color="#993366"
face=Arial><span =
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:
Arial'>My philosophy is that procedures, like tuning, should earn one =
more
money than standard hourly shop work. It is the way most every other =
profession
charges. An ob doctor has a set fee for delivering a baby. It matters =
not if
you labor one hour or twenty. It doesn&#8217;t matter if you go one =
month early and don&#8217;t&#8217;
get the final four office visits, either. For us, as we perfect our =
techniques
and time required goes down, our rates should not go down, they should =
go up,
if anything. The customer is getting a more experienced =
tuner/technician, and
our rates should reflect that. <o:p></o:p></span></font></span></p>

<p class=MsoNormal><span class=EmailStyle19><font size=2 =
color="#993366"
face=Arial><span =
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:
Arial'><![if =
!supportEmptyParas]>&nbsp;<![endif]><o:p></o:p></span></font></span></p>

<p class=MsoAutoSig><!--[if supportFields]><span =
class=EmailStyle19><font
size=2 color="#993366" face=Arial><span =
style='font-size:10.0pt;mso-bidi-font-size:
12.0pt;font-family:Arial'><span =
style='mso-element:field-begin'></span><span
style="mso-spacerun: yes">&nbsp;</span>AUTOTEXTLIST \s &quot;E-mail
Signature&quot; <span =
style='mso-element:field-separator'></span></span></font></span><![endi=
f]--><b><font
size=6 color="#993366" face="Bradley Hand ITC"><span =
style='font-size:22.0pt;
mso-bidi-font-size:12.0pt;font-family:"Bradley Hand ITC";color:#993366;
font-weight:bold'>Dean</span></font></b><b><font size=6 =
color="#993366"
face="Bradley Hand ITC"><span =
style='font-size:22.0pt;mso-bidi-font-size:12.0pt;
font-family:"Bradley Hand ITC";color:#993366;mso-color-alt:windowtext;
font-weight:bold'><o:p></o:p></span></font></b></p>

<p class=MsoAutoSig><font size=3 color="#993366" face="Times New =
Roman"><span
style='font-size:12.0pt;color:#993366'>Dean May<span =
style="mso-spacerun:
yes">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="mso-spacerun:
yes">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span>cell =
812.239.3359</span></font><font
color="#993366"><span =
style='color:#993366;mso-color-alt:windowtext'><o:p></o:p></span></font=
></p>

<p class=MsoAutoSig><font size=3 color="#993366" face="Times New =
Roman"><span
style='font-size:12.0pt;color:#993366'>PianoRebuilders.com<span
style="mso-spacerun: yes">&nbsp;&nbsp; =
</span>812.235.5272</span></font><font
color="#993366"><span =
style='color:#993366;mso-color-alt:windowtext'><o:p></o:p></span></font=
></p>

<p class=MsoAutoSig><font size=3 color="#993366" face="Times New =
Roman"><span
style='font-size:12.0pt;color:#993366'>Terre Haute IN<span =
style="mso-spacerun:
yes">&nbsp; </span>47802</span></font><font color="#993366"><span
style='color:#993366;mso-color-alt:windowtext'><o:p></o:p></span></font=
></p>

<p class=MsoNormal><!--[if supportFields]><span =
class=EmailStyle19><font
size=2 color="#993366" face=Arial><span =
style='font-size:10.0pt;mso-bidi-font-size:
12.0pt;font-family:Arial'><span =
style='mso-element:field-end'></span></span></font></span><![endif]--><=
span
class=EmailStyle19><font size=2 color="#993366" face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'><!=
[if =
!supportEmptyParas]>&nbsp;<![endif]><o:p></o:p></span></font></span></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 =
color=black
face=Tahoma><span =
style='font-size:10.0pt;font-family:Tahoma;color:black'>-----Original
Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> =
pianotech-bounces@ptg.org
[mailto:pianotech-bounces@ptg.org]<b><span style='font-weight:bold'>On =
Behalf
Of </span></b>David Love<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, October =
14, 2004
10:25 AM<br>
<b><span style='font-weight:bold'>To:</span></b> 'Pianotech'<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: Setting =
Rates</span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=3 =
face="Times New Roman"><span
style='font-size:12.0pt'><![if =
!supportEmptyParas]>&nbsp;<![endif]><o:p></o:p></span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 =
color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>I think your =
tuning rate
should be based on what the job should take, about 1 hour give or =
take.<span
style="mso-spacerun: yes">&nbsp; </span>If $90. is the going rate in =
your area
then use it.<span style="mso-spacerun: yes">&nbsp; </span>If it takes =
you
longer because you are still increasing your speed then you might have =
to eat
that difference for awhile.<span style="mso-spacerun: yes">&nbsp; =
</span>But I
would have a higher hourly rate relative to your tuning fee.<span
style="mso-spacerun: yes">&nbsp;&nbsp; </span>I would also have a =
minimum
charge for showing up to fix a problem unrelated to tuning.<span
style="mso-spacerun: yes">&nbsp; </span>If your tuning fee is $90. =
then a
minimum of $75. or so would be appropriate.<span style="mso-spacerun:
yes">&nbsp; </span>You can decide on a case by case basis whether that =
is or
isn&#8217;t appropriate.<span style="mso-spacerun: yes">&nbsp; =
</span>But you should
have a set minimum that you quote.<span style="mso-spacerun: =
yes">&nbsp;
</span><o:p></o:p></span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 =
color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>&nbsp;<o:p></o:p>=
</span></font></p>

<p style='margin-left:.5in'><font size=2 color=navy face="Times =
New Roman"><span
style='mso-no-proof:yes'><span =
style='font-size:10.0pt;color:navy'>David Love<br>
</span><st1:PersonName><span =
style='mso-no-proof:yes'>davidlovepianos@comcast.net</span></st1:Person=
Name><span
style='mso-no-proof:yes'> </span></span></font><font =
color=black><span
style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font><=
/p>

<div style='border:none;border-left:solid black 1.5pt;padding:0in 0in =
0in 4.0pt'>

<p class=MsoNormal =
style='margin-left:75.75pt;border:none;mso-border-left-alt:
solid black 1.5pt;padding:0in;mso-padding-alt:0in 0in 0in 4.0pt'><font =
size=2
color=black face=Arial><span =
style='font-size:10.0pt;font-family:Arial;
color:black'>----- Original Message ----- </span></font><font size=2
color=black face=Arial><span =
style='font-size:10.0pt;font-family:Arial;
color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal =
style='margin-left:75.75pt;background:#E4E4E4;border:none;
mso-border-left-alt:solid black 1.5pt;padding:0in;mso-padding-alt:0in =
0in 0in 4.0pt'><b><font
size=2 color=black face=Arial><span =
style='font-size:10.0pt;font-family:Arial;
color:black;font-weight:bold'>

<div style='font-color:black'>From:</span></font></b><font size=2 =
color=black
face=Arial><span =
style='font-size:10.0pt;font-family:Arial;color:black'> <a
href="mailto:toddpianoworks@yahoo.com" =
title="toddpianoworks@yahoo.com">Matthew
Todd</a> </span></font><font size=2 color=black face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:black;mso-color-alt:win=
dowtext'><o:p></o:p></span></font></p>

</div>

<p class=MsoNormal =
style='margin-left:75.75pt;border:none;mso-border-left-alt:
solid black 1.5pt;padding:0in;mso-padding-alt:0in 0in 0in =
4.0pt'><b><font
size=2 color=black face=Arial><span =
style='font-size:10.0pt;font-family:Arial;
color:black;font-weight:bold'>To:</span></font></b><font size=2 =
color=black
face=Arial><span =
style='font-size:10.0pt;font-family:Arial;color:black'> <a
href="mailto:pianotech@ptg.org" =
title="pianotech@ptg.org">pianotech@ptg.org</a>
</span></font><font size=2 color=black face=Arial><span =
style='font-size:10.0pt;
font-family:Arial;color:black;mso-color-alt:windowtext'><o:p></o:p></span=
></font></p>

<p class=MsoNormal =
style='margin-left:75.75pt;border:none;mso-border-left-alt:
solid black 1.5pt;padding:0in;mso-padding-alt:0in 0in 0in =
4.0pt'><b><font
size=2 color=black face=Arial><span =
style='font-size:10.0pt;font-family:Arial;
color:black;font-weight:bold'>Sent:</span></font></b><font size=2 =
color=black
face=Arial><span =
style='font-size:10.0pt;font-family:Arial;color:black'> <st1:date =
Month="10" Day="14" Year="2004">Thursday,
October 14, 2004</st1:date> <st1:time Hour="8" Minute="12">8:12 =
AM</span></font></st1:time><font
size=2 color=black face=Arial><span =
style='font-size:10.0pt;font-family:Arial;
color:black;mso-color-alt:windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal =
style='margin-left:75.75pt;border:none;mso-border-left-alt:
solid black 1.5pt;padding:0in;mso-padding-alt:0in 0in 0in =
4.0pt'><b><font
size=2 color=black face=Arial><span =
style='font-size:10.0pt;font-family:Arial;
color:black;font-weight:bold'>Subject:</span></font></b><font size=2
color=black face=Arial><span =
style='font-size:10.0pt;font-family:Arial;
color:black'> Setting Rates</span></font><font size=2 color=black =
face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:black;mso-color-alt:win=
dowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal =
style='margin-left:75.75pt;border:none;mso-border-left-alt:
solid black 1.5pt;padding:0in;mso-padding-alt:0in 0in 0in 4.0pt'><font =
size=3
color=black face="Times New Roman"><span =
style='font-size:12.0pt;color:black'>&nbsp;</span></font><font
color=black><span =
style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font><=
/p>

<p class=MsoNormal =
style='margin-left:75.75pt;border:none;mso-border-left-alt:
solid black 1.5pt;padding:0in;mso-padding-alt:0in 0in 0in 4.0pt'><font =
size=3
color=black face="Times New Roman"><span =
style='font-size:12.0pt;color:black'>I
was just curious.</span></font><font color=black><span =
style='color:black;
mso-color-alt:windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal =
style='margin-left:75.75pt;border:none;mso-border-left-alt:
solid black 1.5pt;padding:0in;mso-padding-alt:0in 0in 0in 4.0pt'><font =
size=3
color=black face="Times New Roman"><span =
style='font-size:12.0pt;color:black'>&nbsp;</span></font><font
color=black><span =
style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font><=
/p>

<p class=MsoNormal =
style='margin-left:75.75pt;border:none;mso-border-left-alt:
solid black 1.5pt;padding:0in;mso-padding-alt:0in 0in 0in 4.0pt'><font =
size=3
color=black face="Times New Roman"><span =
style='font-size:12.0pt;color:black'>Is
everyones tuning rates reflect their &quot;per hour&quot; rate, or are =
they
both different.&nbsp; i.e., if you had a tuning rate of, let's say, $90, =
which
may be a two hour tuning, does that mean the hourly rate would be $45 =
for any
other work you might do?&nbsp; And if you go to a clients home and all =
they
want you to do is evaluate the piano, which can take only about half an =
hour...</span></font><font
color=black><span =
style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font><=
/p>

<p class=MsoNormal =
style='margin-left:75.75pt;border:none;mso-border-left-alt:
solid black 1.5pt;padding:0in;mso-padding-alt:0in 0in 0in 4.0pt'><font =
size=3
color=black face="Times New Roman"><span =
style='font-size:12.0pt;color:black'>&nbsp;</span></font><font
color=black><span =
style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font><=
/p>

<p class=MsoNormal =
style='margin-left:75.75pt;border:none;mso-border-left-alt:
solid black 1.5pt;padding:0in;mso-padding-alt:0in 0in 0in 4.0pt'><font =
size=3
color=black face="Times New Roman"><span =
style='font-size:12.0pt;color:black'>Just
wondering what everyone has to say.<br>
<br>
Thanks!</span></font><font color=black><span =
style='color:black;mso-color-alt:
windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal =
style='margin-left:75.75pt;border:none;mso-border-left-alt:
solid black 1.5pt;padding:0in;mso-padding-alt:0in 0in 0in 4.0pt'><font =
size=3
color=black face="Times New Roman"><span =
style='font-size:12.0pt;color:black'><br>
<br>
Matthew Todd<br>
Todd Piano Works<br>
Piano Tuner/Technician<br>
Tuning - Repairing - Regulating </span></font><font color=black><span
style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font><=
/p>

<p style='margin-left:75.75pt;border:none;mso-border-left-alt:solid =
black 1.5pt;
padding:0in;mso-padding-alt:0in 0in 0in 4.0pt'><font size=3 =
color=black
face="Times New Roman"><span =
style='font-size:12.0pt;color:black'>__________________________________=
________________<br>
Do You Yahoo!?<br>
Tired of spam? Yahoo! Mail has the best spam protection around <br>
http://mail.yahoo.com </span></font><font color=black><span =
style='color:black;
mso-color-alt:windowtext'><o:p></o:p></span></font></p>

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