<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; = charset=iso-8859-1"> <META content="MSHTML 6.00.2900.2769" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY id=role_body style="FONT-SIZE: 10pt; COLOR: #000000; = FONT-FAMILY: Arial" bottomMargin=7 bgColor=#ffffff leftMargin=7 topMargin=7 = rightMargin=7> <DIV>I took a class in ivory replacement and refurbishing at an = annual convention from a pleasant white-haired lady from Texas - maybe Mary = something - I can't remember her name. Anyone know her name? She does bone = also.</DIV> <DIV> </DIV> <DIV>Terry Farrell</DIV> <BLOCKQUOTE dir=ltr style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: = black"><FONT id=role_document face=Arial color=#000000 size=2><BR> <META content="MSHTML 6.00.2900.2769" name=GENERATOR></DIV> <DIV><FONT id=rolx_document face=Arial color=#000000 size=2> <DIV>I have a good customer with an S&S "D". It's an older = instrument with ivory. The key tops in the center section (10-12 keys) are shot and = need attention. She WILL NOT consider plastic. Trust me, I've tried. My questions:</DIV> <DIV> </DIV> <DIV>1. Who repairs ivory and will replace only those necessary? She = doesn't need a complete recovering. I have a good stock of used ivory, but the = heads on this piano are longer than what I have so it might be = necessary to cut some "legal" ivory to fit.</DIV> <DIV> </DIV> <DIV>2. Is anyone recovering in bone these days? I can't seem to find = anybody. There used to be a guy in Virginia (I think) but that was probably 10 = years ago.</DIV> <DIV> </DIV> <DIV>Just as a reminder: she WILL NOT consider plastic so responses to = my query suggesting same aren't necessary.</DIV> <DIV> </DIV> <DIV>Thank you. <DIV> </DIV> <DIV> <P align=center><FONT lang=0 face=Arial size=2 PTSIZE="10" FAMILY="SANSSERIF">Donn Young, RPT<BR>On the web at:<BR></FONT><FONT = lang=0 face=Arial color=#ff0000 size=2 PTSIZE="10" = FAMILY="SANSSERIF">www.fixpianos.com</P></FONT></DIV></DIV></FONT></DIV= ></BLOCKQUOTE></FONT></BODY></HTML>