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<DIV><FONT color=navy><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p><SPAN
class=468121500-08092005><FONT color=#0000ff>Dean
said:</FONT></SPAN> </o:p></SPAN></FONT></DIV>
<BLOCKQUOTE dir=ltr
style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #0000ff 2px solid; MARGIN-RIGHT: 0px">
<DIV class=Section1>
<P class=MsoNormal><FONT color=navy><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><SPAN
class=468121500-08092005><FONT color=#0000ff> " </FONT></SPAN>I
think it is helpful to make the appointment in a book first, not on the
computer. You only have one hand free to write when on the phone and sometimes
you need to scribble extra notes that don’t lend themselves nicely to
hurriedly putting in a computer appointment. <FONT color=#0000ff><SPAN
class=468121500-08092005> "</SPAN></FONT></SPAN></FONT></P>
<P class=MsoNormal><FONT color=navy><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><FONT
color=#0000ff><SPAN
class=468121500-08092005></SPAN></FONT></SPAN></FONT> </P>
<P class=MsoNormal><FONT color=navy><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><FONT
color=#0000ff><SPAN class=468121500-08092005><FONT color=#800080>Since
you have a pocket PC, why don't you use the recording button on the
left to record the specifics while on the phone with the customer. This is
what I do. The only thing left to do at night is to listen while writing
the info. It makes it easier for
me.</FONT></SPAN></FONT></SPAN></FONT></P>
<P class=MsoNormal><FONT color=navy><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><FONT
color=#0000ff><SPAN
class=468121500-08092005></SPAN></FONT></SPAN></FONT> </P>
<P class=MsoNormal><FONT color=navy><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><FONT
color=#0000ff><SPAN class=468121500-08092005><FONT color=#800080>Marcel Carey,
Rpt</FONT></SPAN></FONT></SPAN></FONT></P>
<P class=MsoNormal><FONT color=navy><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><FONT
color=#0000ff><SPAN class=468121500-08092005><FONT color=#800080>Sherbrooke,
Qc</FONT> </SPAN><o:p></o:p></FONT></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<P class=MsoAutoSig><B><FONT face="Bradley Hand ITC" color=navy size=6><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 22pt; COLOR: navy; FONT-FAMILY: 'Bradley Hand ITC'; mso-bidi-font-size: 12.0pt; mso-no-proof: yes">Dean<o:p></o:p></SPAN></FONT></B></P>
<P class=MsoAutoSig><st1:PersonName><FONT face="Times New Roman" color=navy
size=3><SPAN style="FONT-SIZE: 12pt; COLOR: navy; mso-no-proof: yes">Dean
May</SPAN></FONT></st1:PersonName><FONT color=navy><SPAN
style="COLOR: navy; mso-no-proof: yes"><SPAN
style="mso-spacerun: yes">
</SPAN>cell 812.239.3359<o:p></o:p></SPAN></FONT></P>
<P class=MsoAutoSig><FONT face="Times New Roman" color=navy size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: navy; mso-no-proof: yes">PianoRebuilders.com<SPAN
style="mso-spacerun: yes">
</SPAN>812.235.5272<o:p></o:p></SPAN></FONT></P>
<P class=MsoAutoSig><FONT face="Times New Roman" color=navy size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: navy; mso-no-proof: yes">Terre Haute IN<SPAN
style="mso-spacerun: yes">
</SPAN>47802<o:p></o:p></SPAN></FONT></P></DIV>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">-----Original
Message-----<BR><B><SPAN style="FONT-WEIGHT: bold">From:</SPAN></B>
pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] <B><SPAN
style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Matthew Todd<BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> Wednesday, September 07, 2005 2:37
PM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> Pianotech<BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> Appointment
Books</SPAN></FONT></P>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt">I am gonna go and pick up a scheduling
calendar book, and I just want to know what you all use, and what you have
liked and disliked over the years.<o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt">Do most of you schedule future
appointments with the client before you leave, such as the six month
tuning? I also thought about getting some cards printed to write the
date of the next appointment on it, for the client. Kind of like what
doctor and dentist offices use when they schedule your next
visit.<o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt">Do I hear any suggestions
here?<o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"
size=3><SPAN
style="FONT-SIZE: 12pt">Thanks!<o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"
size=3><SPAN
style="FONT-SIZE: 12pt">Matthew<o:p></o:p></SPAN></FONT></P></DIV>
<P style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">__________________________________________________<BR>Do
You Yahoo!?<BR>Tired of spam? Yahoo! Mail has the best spam protection around
<BR>http://mail.yahoo.com
<o:p></o:p></SPAN></FONT></P></DIV></BLOCKQUOTE></BODY></HTML>