<html> <body> Dale, Well, of course I didn't mean EVERY tuner. :-) There're always exceptions. Avery At 07:06 PM 11/13/05, you wrote: <blockquote type=cite class=cite cite="">   Avery   Well Yes .... & no. I have often pitched the idea to In home service clients or prospective rebuild clients that something else needs to be done.  This is what I call planting the seed.  This is  a great tool  if I'm on the run & don't have time right then but, I haven't ignored the problem . Money & improvements will be made at a later tuning or date.    After talking with Bill Spurlock about a recent one day piano service seminar I'm convinced that many just continue to learn & never apply basic piano service ie. Raise the blooming hammer line to readjust the feeling of after touch... set let-off ...what a novel Idea.   Forgive my sarcasm but  I believe that most capstan tools are in a non use section of the tool box. I live in an area where there many tuners & most my friends but  most do not sell service &  rarely improve the piano. I'm the one who always gets the calls  Ie. how do I fix a loose sustain pedal on a Steinway. This from a 30 plus year veteran who has worked at a schooll where there are many Steinways.  What's that tell ya.  Sheesh.   Dale <dl> <dd>Hi Dale, <dd>Unfortunately though, that's where the "immediate" money is. Besides all those who <dd>don't know how to do it and are afraid to learn! <dd>Avery </dl> </blockquote></body> </html>