<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; = charset=iso-8859-1"> <META content="MSHTML 5.50.4522.1800" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV>I agree with Willem. When I have finished a piano, I call the = client and invite them to my shop to inspect the completed piano to be sure it = meets with their approval. I tell them that if by chance they see anything that is = of concern to them, it will be a lot easier and better for me to be able to address their concern in my shop rather than in their home. = When they are in your shop and they give their approval, you say "Well, = wonderful, let's settle the final bill so that I can arrange for delivery."</DIV> <DIV> </DIV> <DIV>Terry Farrell</DIV> <DIV> <SPAN id=__#Ath#SignaturePos__></SPAN> </DIV> <BLOCKQUOTE style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: = black"><B>From:</B> <A title=Wimblees@AOL.COM = href="mailto:Wimblees@AOL.COM">Wimblees@AOL.COM</A> </DIV> <DIV style="FONT: 10pt arial"><B>To:</B> <A = title=pianotech@ptg.org href="mailto:pianotech@ptg.org">pianotech@ptg.org</A> </DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> Friday, June 29, 2001 = 6:32 PM</DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> Re: You people are = staring to scare me.</DIV> <DIV><BR></DIV><FONT face=arial,helvetica><FONT size=2>In a = message dated 6/29/01 2:41:36 PM Central Daylight Time, <BR><A href="mailto:tito@PhilBondi.com">tito@PhilBondi.com</A> writes: = <BR><BR><BR> <BLOCKQUOTE style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #0000ff 2px = solid; MARGIN-RIGHT: 0px" TYPE="CITE">I'm delivering a Baldwin R back to a customer later in July..re-strung, new <BR>hammers, etc. .. he gave me 1/3 up front. <BR><BR>It was the easiest 'sell' I ever had for a re-'whatever'. <BR><BR>Now, with all this talk about getting paid, I find myself = getting a little <BR>scared because it WAS an easy sell for this re-whatever. <BR><BR>I hope I'm wrong, and my paranoia is unfounded. = <BR><BR>roo(k) <BR><BR></BLOCKQUOTE><BR><BR>The most important thing to remember is = that as long as you have the piano, <BR>he has to pay you if he wants it back. = The best advice I can give you is, DO <BR>NOT, I repeat, DO NOT let the = piano out of your shop until he has paid the <BR>balance due. <BR><BR>Willem </FONT></FONT></BLOCKQUOTE></BODY></HTML>