<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META content="text/html; charset=iso-8859-1" = http-equiv=Content-Type> <META content="MSHTML 5.00.2614.3500" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT face=Arial size=2>I visited a new client yesterday with a = 10-15 yr old full-size upright, well known brand. She had requested a tuning, and = all was in excellent order until I arrived at one particular tuning pin in the = upper bass. All four shoulders of the pin had been shaved off -- no doubt the = previous tooner had struggled. I can only assume there was factory damage = compounded by an unwitting, untrained tooner. </FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>There was absolutely nothing left to = grip in the hammer tip, and various efforts with various sized tuning tips did = nothing to move the pin. </FONT></DIV> <DIV> </DIV> <DIV><FONT face=Arial size=2>I'm wondering how I get this pin = out.</FONT></DIV> <DIV> </DIV> <DIV><FONT face=Arial size=2>Denele Campbell, RPT</FONT></DIV> <DIV><FONT face=Arial size=2>NW = Arkansas<BR></DIV></FONT></BODY></HTML>