<HTML><HTML>Greeetings List,             &nbs= p;   Thank you for the information and suggestions. I have decided= to go back and adjust the hammer rest rail via the pedal wing nut back to s= pec of approx 50mm 1.75" plus/minus as I found it and as sugessted by this l= ist.             &nbs= p;    I am also going to advise the player to use the middle = pedal, (which is a practice mute rail) instead of the soft pedal for the sof= tening, and explain piano quality: Una corde 101, if you will, ie: the diffe= rence between a grand's una corde and the "poor man's" una corde as in the u= pright. I have heard this referred to as poor man's una corde before. I gues= s I gotta "spilll the beans".             &nbs= p;    It's a shame. They just purchased this Kawaii in March = of this year ( I have to look closer at the exact model of Kawaii when I ret= urn), and their daughter is aspiring to be a real fine player, at 14, she pl= ayed with a symphony in NYC and is expected to commence piano study at Oberl= in Conservatory in the fall!  How the piano dealer could sell this type= of piano to this caliber student, I'll never know!                &nbs= p;      When I "spill the beans" they may decide to= return the piano to the dealer in order to get something better, if they te= ll the dealer that I told them this una corde stuff, the dealer may n= ot like me so much for telling all, and may not hire me again for his 'first= free tuning' on his piano sales.             &nbs= p;     But then again, do I really want to work for a de= aler such as this? I know that, in the long run, I will get a better reputat= ion and more business by steeriing folks in the right direction, because tha= t's what a business is built on; integrity. Julia, Reading, PA</HTML>