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<font size=3>At 08:38 PM 07/16/2001 -0400, you wrote:<snip><br>
<blockquote type=cite cite>I hate tuning this piano but they are a good
customer of mine. I also don't <br>
want to get a bad reputation when another tuner comes in and finds these
<br>
problems that I never told them about. How do I handle this without
<br>
badmouthing my old boss? Also, who should pay for the repairs that
this <br>
thing really should have and what can be done without replacing the
block?<br>
<br>
Thanks, Michael Crosby<br>
Atlanta, GA<br>
</blockquote><br>
Refer the customer to the "rebuilder" for tuning. Let him
struggle with it and reap the fruits of his labor.<br>
<br>
Don't make his problem your problem. You can always say to him that
you don't want to wrestle with<br>
the piano with the 'patches' he installed. Maybe he will re-rebuild it
(in good conscience) with a new block<br>
for them and have a new respect for you.<br>
<br>
Besides, if someone does this type of sloppy work, do you really want to
be aligned with them?<br>
<br>
Best Regards,<br>
</font><br>
Jon Page, piano technician<br>
Harwich Port, Cape Cod, Mass.<br>
<a href="mailto:jonpage@mediaone.net" eudora="autourl">mailto:jonpage@mediaone.net</a><br>
<font size=3><a href="http://www.stanwoodpiano.com/" eudora="autourl">http://www.stanwoodpiano.com<br>
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