<HTML>In a message dated 8/14/0= 3 8:36:13 AM Pacific Daylight Time, roger.j@sasktel.net writes: <BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-= LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">Hi Dave,            &nbsp= ;  Contact Robert at Samick he will give you the authorization to = do warranty work,  He is aware of the problems. But first contact the dealer, he may be able to help. The principal problem is graphite that has been applied too thick. There= was a plating issue, but not that recent. The graphite has now been dropped from all Samick action parts.  Pr= oducts that have all Renner parts will have a light coat of graphite on the = cloth. I would respectfully suggest, that you not refer to the instrument as a = PSO, if you are looking for max cooperation. </BLOCKQUOTE> Roger, Thanks for the input.  Apologies for the PSO remark....  bitin= g the hand that feeds one is never a good idea! I have dealt with Robert before, and I have a call in to him about this = problem.  He has been very helpful and has been quite prompt about send= ing parts out quickly.   Thanks again, Dave Stahl </HTML>