<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; =
charset=iso-8859-1">
<META content="MSHTML 5.50.4522.1800" name=GENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=#ffffff>
<DIV>I think you are right with this one Wim. Following your suggestion
would have likely provided a better opportunity for educating the =
person,
and possibly (small possibly here) a better chance of work from her down =
the
road. Thanks.</DIV>
<DIV> <SPAN id=__#Ath#SignaturePos__></SPAN> </DIV>
<DIV>Terry Farrell</DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: =
black"><B>From:</B>
<A title=Wimblees@AOL.COM =
href="mailto:Wimblees@AOL.COM">Wimblees@AOL.COM</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A =
title=pianotech@ptg.org
href="mailto:pianotech@ptg.org">pianotech@ptg.org</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Wednesday, September 26, =
2001 9:27
AM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: SOJ</DIV>
<DIV><BR></DIV><FONT face=arial,helvetica><FONT size=2>In a =
message dated
9/26/01 7:27:29 AM Central Daylight Time, <A
href="mailto:mfarrel2@tampabay.rr.com">mfarrel2@tampabay.rr.com</A> =
writes:
<BR><BR><BR>
<BLOCKQUOTE
style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #0000ff 2px =
solid; MARGIN-RIGHT: 0px"
TYPE="CITE">I got a call yesterday <BR>from a young woman who stated =
that
she was a beginner/intermediate piano <BR>player. She and her dad =
looked at
a Steinway baby grand piano that was 80 or <BR>90 years old. Now she =
appears
a tad ahead of the game (but only a teeny tiny <BR>tad) in that she =
asked
me: "how much is it worth?", which was followed by <BR>"it is in =
fair
condition, and I KNOW it needs REFINISHING" - "and how much <BR>does =
refinishing cost, because we want it completely redone". <BR><BR>I =
gave her
a very brief lecture about 10,000 little parts, all wood & felt =
&
<BR>leather & compaction & cracks & warping, etc. and =
finished
up with "one of <BR>the services I offer is to do a thorough =
pre-purchase
inspection of the <BR>piano where I remove the action and inspect =
all the
mechanisms and the <BR>strings, bridges, and soundboard, etc. - you =
may wish
to consider scheduling <BR>an appointment." She responded: "OK, =
thank you
very much" - "click". <BR><BR></BLOCKQUOTE><BR><BR>Terry: =
<BR><BR>What you
need to do in the future is answer the question, and not expound on =
more than
that. She asked what the piano is worth, and how much to refinish it. =
You
should have answered just those two questions. "A 90 year old Steinway =
that
needs to be refinished is worth about $3,000, and to refinish it is =
about
$4,000." She probably would have hung up any way, because all she and =
her dad
want to spend is $300 on a piano, and pay $400 to have it refinished. =
But that
is another story. <BR><BR>If she is still interested, then approach =
the
subject of having it inspected. Then at the appraisal, talk to her =
about what
needs to be done, and how much it will cost. <BR><BR>Wim</FONT>
</FONT></BLOCKQUOTE></BODY></HTML>