<HTML>In a message dated 3/16/02 6:06:01 PM !!!First Boot!!!, pianolover88@hotmail.com writes: <BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">I don't believe it's a good idea to tell the customer, "I charge $100 per hour", or whatever. </BLOCKQUOTE> Tery I think you might have misunderstood me. I don't tell my customer I charge $100, or whatever, per hour. I do tell customer a job costs x number of dollars. They don't know how long it takes me to do that. And as you said, there are a lot of other factors involved. (Once in a while I will tell a customer I charge $80 per hour, especially when I don't want to work on a piano, because it is a basket case that doesn't deserve to be worked on. That usually shuts the customer up). My point was that too many technicians are not charging enough for their work. As I pointed out, they will charge $80 for a tuning, which takes them an hour and half, but then charge $80 per hour for repairs, etc. If they were truly charging $80 pr hour, then the tuning fee should be $120.00. Wim</HTML>