<HTML>In a message dated 6/4/02 9:47:13 PM Central Daylight Time, Bigeartb@AOL.COM writes: <BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">No, refinishing does not belong on the same page as tuning or technical work. But refinishing or just  knowing how to remove dents, nicks, or scratches help produce income and keep customers happy. </BLOCKQUOTE> Since I was the first to state that I don't think articles on refinishing should be in the Journal, let me also point out that I clearly stated that I realize there are piano technicians who also refinish pianos. I agree that knowing how to refinish pianos is part of the total package of rebuilding a piano,a nd thus of the piano trade. But, as Jon Page pointed out, so is being an accountant, and secretary, etc. Again, I agree. BUT, although there have been some articles written on how to sell a business, how to more efficiently keep track of your income, etc., what we don't have are articles on accounting priciples, or secretarial skills. We need our car, but we don't have articles on how to replace spark plugs, or realign the front end. We use the telephone and computers, but we don't have articles on telephone repair, or computer programming. That is the point I was trying to make. We are piano technicians. The other aspects of our business are important, but there are professional magazines devoted specifically to those aspect of our work. If someone is interested in knowing more about those topics, they should subscribe to the magazines devoted to them. Wim </HTML>