<HTML>This is whole "bait and switch" topic painfully remind= ed me of something that happened to me when I was new to the business had ju= st moved to S. Florida.        &nbsp= ;     I swear this actually happened. I had just started working with a dealer doing floor tunings and some outsid= e tunings. The first day he set me to a retirement complex (won't mention na= mes, but let's say for fun sake, and borrowing from Jerry Seinfeld's show,a = real life" Boca Del Vista") to tune a spinet piano. The piano was almost 1/2= tone flat so I pitch raised it and tuned. When I was finished I was to head= back to the store. What was waiting for me was an angry complaint from the = customer saying that the piano sounds as much out of tune now as it did befo= re I started. Hmmmm. So after a scolding from the dealer and an additional s= colding about not filling out all of the needed paper work (especially the s= erial number) I went back to the apartment to following day. Sure enough the piano was flat in pitch and as the customer stated, it' soun= ded as bad as when I started. So I did another pitch raise and tuning, and t= his time I filled out the serial number and other specifics. And I remembere= d to put a service sticker inside. Well, low and behold, again back to the store with yet another angry complai= nt from the owner. And again I was scolded and sent back to the apartment. <= BR> This time when I arrived at the apartment the owner was screaming at full th= rottle about how lousy of a tuner I was and proceeded to make life a living = hell for me. As he was in the midst of his diatribe I opened the piano and the service st= icker was missing. And the serial number was different. Meanwhile, this guy = hadn't taken a breath between his insults. Eventually I got in my first few words.." Where is the piano I tuned yesterd= ay? This is not the piano I tuned yesterday!"  If you could only see th= e frightened look on this guy, who suddenly became as white as a ghost and b= egan to retreat physically. Again I said "where is the piano I tuned yesterd= ay, and probably the one I tuned 2 days ago?"  After threatening to call the dealer and also the police I had to the whole = scheme finally came out. He and 2 apartments on either side of him have exac= t identical cheap spinets...same color, same everything. They were going thr= ough the trouble to move pianos in and out of apartments to save (at the tim= e) $45. The nerve! The dealer was tickled by the news and was hoping to press charges on this g= uy to scare the crap out of him. Having experienced the nerve of some people to deceit and deceive still hau= nts me to this day. Tom Servinsky</HTML>