<DIV>Bottom line, Terry, as hard as it is to swallow, is that if you hadn't left the music desk out, this would not have happened. Ergo, fault. A similar thing happened to me about 5 years ago with an unknown broken caster and a nice wood floor. No way I could know it was poised and ready for destruction when I went to move the piano away from the wall. </DIV> <DIV>S-c-r-a-t-c-h....ouch!</DIV> <DIV> </DIV> <DIV>And sorry, but the refrigerator analogy doesn't hold well for me. Virtually every owner of a frig has to take out the shelves from time to time, but for what reason would a piano owner remove their music desk from time to time? I would venture to guess that less than 1% of my clientele in 28 years has ever removed their music desk. </DIV> <DIV> </DIV> <DIV>Susan's right. Fix it and get it behind you. </DIV> <DIV> </DIV> <DIV>It's a jungle out there....</DIV> <DIV> </DIV> <DIV>Mark
Potter<BR><BR><B><I>pianolover 88 <pianolover88@hotmail.com></I></B> wrote:</DIV> <BLOCKQUOTE class=replbq style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #1010ff 2px solid">Ok, here is what I feelis a good analogy. A refrigerator repairman has spent <BR>a few hours servicing a fridge, cleaning out the motor compartment, <BR>installing a new compressor,etc. He removes all the glass shelves from the <BR>inside (the food had already been removed by the owner, who is not <BR>home...same scenario) so he can fix a bad connection in the light switch. He <BR>puts everything back together, except a glass shelf; simply an oversight. <BR>Later, the housekeeper spots it and decides to put it back inside the <BR>fridge. Even later the owner comes home, opens the fridge and the glass <BR>shelf, having not been put properly on the tracks, comes crashing down and <BR>shatters into a million pieces! Who's fault is that??? SAME THING. A music <BR>desk on a grand is COMMONLY removed
and replaced by piano owners, as is a <BR>fridge shelf. I just don't see how I can be responsible for the <BR>housekeeper's actions. Again, if there was ANY question as to putting it <BR>back CORRECTLY, they could have simply called me, but the housekeeper took <BR>it upon herself to "wedge" the desk under the top lid apparently just to get <BR>it off the floor! Don't you think she should have at LEAST informed the <BR>owner that MAYBE she did not put it in the right way, and to MAYBE be <BR>cautious when opening the lid???? Does she bare ZERO responsibility?<BR><BR><BR>Terry Peterson<BR><BR><BR><BR>----Original Message Follows----<BR>From: Greg Newell <GNEWELL@AMERITECH.NET><BR>Reply-To: Pianotech <PIANOTECH@PTG.ORG><BR>To: Pianotech <PIANOTECH@PTG.ORG><BR>Subject: Re: who's responsible?<BR>Date: Thu, 15 Dec 2005 08:13:43 -0500<BR><BR><BR>My thoughts are, Yes, you are responsible. Too bad it worked out this way <BR>but that's what insurance is for.<BR><BR>Greg Newell<BR><BR><BR>At
12:25 AM 12/15/2005, you wrote:<BR>>Inadvertantly forgot to replace customer's music desk in her Weber grand. <BR>>I'd been there for about 3 1/2 hours doing a major "technical" cleaning, <BR>>big pitch raise, tuning, and finally made a pattern for a custom string <BR>>cover, which I sold during the visit. The customer had to leave just after <BR>>I got started, but her housekeeper was there for the duration of my visit. <BR>>Upon completion, I closed the lid and flyleaf and played a couple pieces on <BR>>the piano, enjoying what I felt was job well done. At just about this time <BR>>I received a call on my cell. I told the caller that I would call her back <BR>>in a few moments, then proceeded to pack my tools and move on to the next <BR>>job.<BR>><BR>>As stated in the outset, I forgot to replace the music desk, (a first for <BR>>me, but hardly the end of the world, right?) which I had placed out of <BR>>eyeshot, under the tail section of
the piano. While speaking on the phone <BR>>several hours later to the customer from my home, informing her when her <BR>>new string cover would be ready, I heard a loud crashing sound, which she <BR>>told me, to her shock, was the music desk falling OUT OF THE PIANO, <BR>>resulting in some case damage to the piano! She told me that the music desk <BR>>appeared to have been "sitting just inside the piano under the top lid but <BR>>apparently NOT installed properly". She said that when she tried to lifit <BR>>the music desk UP it crashed to the ground, hitting the piano in a couple <BR>>areas causing the damage.<BR>><BR>>Here is what MUST have happened: After I left, the housekeeper noticed the <BR>>music desk was still on the floor, and attempted to put it inside the <BR>>piano, but did not slide it onto the tracks! When the customer returned <BR>>home that evening, she lifted the flyleaf back, then lifted the desk <BR>>upward, and that's
when the accident occured.<BR>><BR>>Yes, I left the desk out in my haste, But am I responsible for the <BR>>Houskeeper's actions? My feeling is that if they would have called me <BR>>FIRST, I would have made the short trip(less than 10 minutes) back to <BR>>reinstall it---no harm done, case closed.<BR>><BR>>Any thought? Thanks all!<BR>><BR>>Terry Peterson<BR>><BR>><BR>>_______________________________________________<BR>>pianotech list info: https://www.moypiano.com/resources/#archives<BR><BR>Greg Newell<BR>Greg's piano Forté<BR>mailto:gnewell@ameritech.net<BR><BR>_______________________________________________<BR>pianotech list info: https://www.moypiano.com/resources/#archives<BR><BR><BR>_______________________________________________<BR>pianotech list info: https://www.moypiano.com/resources/#archives<BR></BLOCKQUOTE> <DIV><BR></DIV>