<HTML>In a message dated 9/20/2003 12:10:03 PM Pacific Stand= ard Time, skline@peak.org writes: <BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT= : 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">You have pointed out the proble= m yourself: the irritation you feel. If you start from a feeling of adequate= power over the situation, you will probably find yourself putting up with m= inor noise, almost without noticing it. Then when it is simply too bothersom= e, you put down your hammer, walk to the source, and ask them to be quieter.= It's completely up to you when to do this, so you don't have to suffer long= enough to get really angry. I think that the anger comes from a sense of he= lplessness, which is a decision on our part. </BLOCKQUOTE> Well said, Susan, I remember a busy day years ago, when the clock chimed twelve. It seemed to = take an hour. I was irritated at the customer for not noticing and turning i= t off. Then came an epiphany (in the sense of  a usually sudden manifestation or perception= of the essential nature or mening of something</HTML>