<!doctype html public "-//w3c//dtd html 4.0 transitional//en"> <html> Ptg has something like that. You can just copy it. Warren MoodyPiano@AOL.COM wrote: <blockquote TYPE=CITE>In a message dated 07/08/2001 1:47:26 PM Eastern Daylight Time, pianolover88@hotmail.com writes:   <blockquote TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">This is why it is so important to "educate" our customers; at least the ones that don't have a clue</blockquote> It would be nice to carry a standard informational sheet that could be left with the customer about what a tuning is, why it changes, and what they can do to help (keeping it in an area of as stable humidity as possible).  I believe there are available pamphlets from the ptg.  I find that people tend to understand or believe things more that are written down.  Plus it would be a reference for them to go back to if they have a question on that subject after you've left. ~Lanie Moody Piano & Organ Marlborough, MA</blockquote> -- Warren Fisher RPT                   Beginners & Lurkers fish@Communique.net                 Basic Pianotech discussed 1422 Briarwood Dr.                  Ask any question. Slidell, LA 70458-3102              fish@gs.verio.net  </html>