<!doctype html public "-//w3c//dtd html 4.0 transitional//en"> <html> <body link="#0000FF" vlink="#800080" lang="EN-US"> David, My question to you is this:  When you call the day before, how frequently do people say, "Oh!  I forgot!  That's not going to work."  Then you have to scramble to find someone else for the next day.  Is that a problem or not?   I've been mailing reminder cards the Thursday before the week of the appointment.  People who notice a schedule conflict will often call me on Friday, which gives me more time to fill the appointment.  But I would love to get away from sending the reminder cards. Regards, Clyde David Love wrote: <blockquote TYPE=CITE>I find no shows to be particularly irritating for many of the reasons mentioned below.  They can generally be avoided by calling a day before to remind of the appointment.  Since many of us are booking my appointments a couple of weeks in advance (or more), it is easy for a customer who is not methodical about recording and reviewing scheduled appointments to forget.  So I try and call just prior to the scheduled appointment just to remind them.  If they aren't home, I leave a message.   I often do this the day before using my cell phone, which I carry, between appointments or when I have a free moment.  Then I don't have to spend time sitting down to the phone at night after I get home.</blockquote> </body> </html>