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<div class=Section1>

<p class=MsoNormal><span class=EmailStyle19><font size=2 =
color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'>In=
 all of
my sales pitches for this system, I don&#8217;t think that question has =
ever come up.
I use the brochure DampChaser supplies (these are really cheap and =
highly
effective. Everyone should order 100 of these). I show them the =
components,
what they look like installed, the picture showing the water bucket =
filling it.
And I focus my pitch on my 20 years of experience: <span =
style="mso-spacerun:
yes">&nbsp;</span>how well these systems =
work<o:p></o:p></span></font></span></p>

<p class=MsoNormal><span class=EmailStyle19><font size=2 =
color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'><!=
[if =
!supportEmptyParas]>&nbsp;<![endif]><o:p></o:p></span></font></span></p>

<p class=MsoNormal><span class=EmailStyle19><font size=2 =
color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'>It=
 is not
possible to affect the moisture only on one part of the soundboard. If =
you dry
one area, moisture will migrate from all over the board until it =
stabilizes.
That is the nature of wood: it wicks =
water.<o:p></o:p></span></font></span></p>

<p class=MsoNormal><span class=EmailStyle19><font size=2 =
color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'><!=
[if =
!supportEmptyParas]>&nbsp;<![endif]><o:p></o:p></span></font></span></p>

<p class=MsoNormal><span class=EmailStyle19><font size=2 =
color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'>Th=
at
aside, I would focus the sales presentation on the fact that the system =
works,
that is why he should buy it, not because he understands how it works. I =
tell
potential customers that my experience in the field proves over and over =
that
the system works incredibly well and is very reliable. They don&#8217;t =
have to
understand how it works, only that it does, and they can trust your =
years of
experience and the collective experience of technicians you are =
associated
with, which amounts to thousands of units in the field. =
<o:p></o:p></span></font></span></p>

<p class=MsoNormal><span class=EmailStyle19><font size=2 =
color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'><!=
[if =
!supportEmptyParas]>&nbsp;<![endif]><o:p></o:p></span></font></span></p>

<p class=MsoNormal><span class=EmailStyle19><font size=2 =
color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'>In=
cidentally,
of the scores that I&#8217;ve installed and serviced in the last 20+ =
years, I had my
first bad humidistat yesterday on a system that is over eight years old. =
I
think that is pretty remarkable testimony on the reliability of these =
systems. <o:p></o:p></span></font></span></p>

<p class=MsoNormal><span class=EmailStyle19><font size=2 =
color=navy face=Arial><span
style='font-size:10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'><!=
[if =
!supportEmptyParas]>&nbsp;<![endif]><o:p></o:p></span></font></span></p>

<p class=MsoAutoSig><!--[if supportFields]><span =
class=EmailStyle19><font
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style='font-size:10.0pt;mso-bidi-font-size:
12.0pt;font-family:Arial'><span =
style='mso-element:field-begin'></span><span
style="mso-spacerun: yes">&nbsp;</span>AUTOTEXTLIST \s &quot;E-mail
Signature&quot; <span =
style='mso-element:field-separator'></span></span></font></span><![endi=
f]--><b><font
size=6 color=navy face="Bradley Hand ITC"><span =
style='font-size:22.0pt;
mso-bidi-font-size:12.0pt;font-family:"Bradley Hand =
ITC";color:navy;font-weight:
bold'>Dean</span></font></b><b><font size=6 color=navy =
face="Bradley Hand ITC"><span
style='font-size:22.0pt;mso-bidi-font-size:12.0pt;font-family:"Bradley =
Hand ITC";
color:navy;mso-color-alt:windowtext;font-weight:bold'><o:p></o:p></span><=
/font></b></p>

<p class=MsoAutoSig><font size=3 color=navy face="Times New =
Roman"><span
style='font-size:12.0pt;color:navy'>Dean May<span =
style="mso-spacerun:
yes">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style="mso-spacerun:
yes">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span>cell =
812.239.3359</span></font><font
color=navy><span =
style='color:navy;mso-color-alt:windowtext'><o:p></o:p></span></font></=
p>

<p class=MsoAutoSig><font size=3 color=navy face="Times New =
Roman"><span
style='font-size:12.0pt;color:navy'>PianoRebuilders.com<span
style="mso-spacerun: yes">&nbsp;&nbsp; =
</span>812.235.5272</span></font><font
color=navy><span =
style='color:navy;mso-color-alt:windowtext'><o:p></o:p></span></font></=
p>

<p class=MsoAutoSig><font size=3 color=navy face="Times New =
Roman"><span
style='font-size:12.0pt;color:navy'>Terre Haute IN<span =
style="mso-spacerun:
yes">&nbsp; </span>47802</span></font><font color=navy><span =
style='color:navy;
mso-color-alt:windowtext'><o:p></o:p></span></font></p>

<p class=MsoNormal><!--[if supportFields]><span =
class=EmailStyle19><font
size=2 color=navy face=Arial><span =
style='font-size:10.0pt;mso-bidi-font-size:
12.0pt;font-family:Arial'><span =
style='mso-element:field-end'></span></span></font></span><![endif]--><=
span
class=EmailStyle19><font size=2 color=navy face=Arial><span =
style='font-size:
10.0pt;mso-bidi-font-size:12.0pt;font-family:Arial'><![if =
!supportEmptyParas]>&nbsp;<![endif]><o:p></o:p></span></font></span></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 =
color=black
face=Tahoma><span =
style='font-size:10.0pt;font-family:Tahoma;color:black'>-----Original
Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> =
pianotech-bounces@ptg.org
[mailto:pianotech-bounces@ptg.org]<b><span style='font-weight:bold'>On =
Behalf
Of </span></b>Ryan Sowers<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, August =
25, 2004
1:38 PM<br>
<b><span style='font-weight:bold'>To:</span></b> pianotech@ptg.org<br>
<b><span style='font-weight:bold'>Subject:</span></b> Ultimate =
Damp-chaser</span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=3 =
face="Times New Roman"><span
style='font-size:12.0pt'><![if =
!supportEmptyParas]>&nbsp;<![endif]><o:p></o:p></span></font></p>

<p class=MsoNormal style='margin-left:.5in'><strong><b><font =
size=3 color=blue
face="Times New Roman"><span style='font-size:12.0pt;color:blue'>In =
regards to
Dampp-chaser installation in vertical =
pianos:</span></font></b></strong><font
color=black><span =
style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font><=
/p>

<p class=MsoNormal style='margin-left:.5in'><font size=3 =
color=black
face="Times New Roman"><span =
style='font-size:12.0pt;color:black'>&nbsp;</span></font><font
color=black><span =
style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font><=
/p>

<p class=MsoNormal style='margin-left:.5in'><strong><b><font =
size=3 color=blue
face="Times New Roman"><span =
style='font-size:12.0pt;color:blue'>I've
encountered this question more than once from clients: &quot;Can the =
system
really be effective if its only exposed to one side of the =
soundboard&quot;. My
usual reply is that even though the back of the soundboard is exposed to
outside air, maintaining a more constant environment inside the piano =
will
indeed keep the soundboard from swelling and contracting to the degree =
that it
does with no system in place. I sometimes still get a skeptical look; =
Any
better explanations out there?</span></font></b></strong><font =
color=black><span
style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font><=
/p>

<p class=MsoNormal style='margin-left:.5in'><font size=3 =
color=black
face="Times New Roman"><span =
style='font-size:12.0pt;color:black'>&nbsp;</span></font><font
color=black><span =
style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font><=
/p>

<p class=MsoNormal style='margin-left:.5in'><strong><b><font =
size=3 color=blue
face="Times New Roman"><span style='font-size:12.0pt;color:blue'>Has =
anybody
studied the effect of a barrier cloth on the back of the piano to =
improve the
efficiency of the system. I have heard that the wool string =
covers&nbsp;that
Laroy Edward's daughter makes for grand pianos can measurably improve =
the
function of a&nbsp;Damp-chaser. </span></font></b></strong><font =
color=black><span
style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font><=
/p>

<p class=MsoNormal style='margin-left:.5in'><font size=3 =
color=black
face="Times New Roman"><span =
style='font-size:12.0pt;color:black'>&nbsp;</span></font><font
color=black><span =
style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font><=
/p>

<p class=MsoNormal style='margin-left:.5in'><strong><b><font =
size=3 color=blue
face="Times New Roman"><span =
style='font-size:12.0pt;color:blue;background:
#FFFF40'>I have thought from time to time that perhaps the ultimate =
system
would be to install 2 Dampp-chasers, one on each side of the soundboard. =
Has
anybody actually attempted this? Does this make =
sense?</span></font></b></strong><font
color=black><span =
style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font><=
/p>

<p class=MsoNormal style='margin-left:.5in'><font size=3 =
color=black
face="Times New Roman"><span =
style='font-size:12.0pt;color:black'>&nbsp;</span></font><font
color=black><span =
style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font><=
/p>

<p class=MsoNormal style='margin-left:.5in'><font size=3 =
color=black
face="Times New Roman"><span =
style='font-size:12.0pt;color:black'>&nbsp;</span></font><font
color=black><span =
style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font><=
/p>

<p class=MsoNormal style='margin-left:.5in'><font size=3 =
color=black
face="Times New Roman"><span =
style='font-size:12.0pt;color:black'>&nbsp;</span></font><font
color=black><span =
style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font><=
/p>

<p class=MsoNormal style='margin-left:.5in'><font size=3 =
color=black
face="Times New Roman"><span =
style='font-size:12.0pt;color:black'><br>
<br>
Ryan Sowers, RPT Puget Sound Chapter<br>
Pianova Piano Service<br>
Olympia, WA</span></font><font color=black><span =
style='color:black;mso-color-alt:
windowtext'><o:p></o:p></span></font></p>


<div class=MsoNormal align=center =
style='margin-left:.5in;text-align:center'><font
size=3 color=black face="Times New Roman"><span =
style='font-size:12.0pt;
color:black'>

<hr size=1 width="100%" align=center>

</span></font></div>


<p class=MsoNormal style='margin-left:.5in'><font size=3 =
color=black
face="Times New Roman"><span style='font-size:12.0pt;color:black'>Do =
you
Yahoo!?<br>
<a
href="http://us.rd.yahoo.com/mail_us/taglines/50x/*http://promotions.ya=
hoo.com/new_mail/static/efficiency.html">Yahoo!
Mail</a> - 50x more storage than other providers!</span></font><font
color=black><span =
style='color:black;mso-color-alt:windowtext'><o:p></o:p></span></font><=
/p>

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