<html> At 05:26 PM 11/17/01 -0700, you wrote: <blockquote type=cite class=cite cite>        I just wanted to put this out to the list.     As some of you know, I get to work on a whole lot of new pianos, and there is something that's been bugging me for a while now.     On just about every new Samick, and all their variants, I see the same old mistakes being made at the factory concerning the pedal-trapwork-damper systems, but especially on the really tiny little baby grands.</blockquote> List, Sometimes we feel that we have no impact on piano quality, but we can if we don't mind taking a little time to make a suggestion. It might be helpful in this case to write a letter to Samick America, with a simple drawing if it will help.  In a non-condescending tone explain that you have seen this problem, and give them your suggestion for eliminating it.  Their US technical people will appreciate having the backup from a field technician / dealer, and it just might get the problem fixed. It's amazing how many little problems can creep into the production process, especially in areas where the workers are not fully trained technicians, but only trained to do one particular job.  Design people are usually well trained engineers, but even they sometimes forget to think about how things work out in the real world. Although Kawai pianos are nearly perfect (ahem! <g>), I send suggestions to the factories regularly, and some of these originate in the field.  Problem reports and suggestions are really appreciated, especially when written positively. Some might think that this is giving your expertise away for free - but hey, that's being done all the time here on the list.  Why not steer it towards the source of the problem! Don Mannino RPT </html>