<HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=iso-8859-1"> <META content="MSHTML 6.00.2715.400" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT face="MS Sans Serif" size=2>What you are asking for is a little broad.  If you narrow it down a bit and ask specific questions you might get more responses.  Are you the technician who will be performing the work?  If not, I would consult directly with the person who will be and have them assist in the presentation.</FONT></DIV> <DIV> </DIV> <DIV><FONT face="MS Sans Serif" size=2> <DIV>David Love</DIV> <DIV><A href="mailto:davidlovepianos@earthlink.net">davidlovepianos@earthlink.net</A></DIV> <DIV> </DIV></FONT></DIV> <DIV> </DIV> <BLOCKQUOTE style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid"> <DIV style="FONT: 10pt Arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B> <A title=mary.tanguay@snet.net href="mailto:mary.tanguay@snet.net">mary.tanguay</A> </DIV> <DIV style="FONT: 10pt arial"><B>To: </B><A title=pianotech@ptg.org href="mailto:pianotech@ptg.org">pianotech@ptg.org</A></DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> 5/1/2003 6:26:50 PM </DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> Worn Hammers</DIV> <DIV><BR></DIV><FONT size=2> <DIV><FONT face=Arial size=2> <DIV><FONT face=Arial size=2>I am working with a customer who uses their piano for teaching and recitals.I have recommended a new pinblock, new strings,dampers,new shanks and flanges.</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>What effect do worn hammers (filed almost to the wood in the treble section) have on touch and tone in a Steinway grand piano?</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>When replacing a set of hammers would you also replace the shanks and flanges?</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>The tuning pins have been replaced with 6/0 pins.The torque is from 20 inch pounds and jumping in the bass to 60 inch pounds in the treble.the torque is uneven. </FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>There students are advanced and require a good touch and tone.I need to present this to a committee please help with your coments and suggestions.</FONT></DIV> <DIV> </DIV> <DIV><FONT face=Arial size=2>Thank you</FONT> </DIV></FONT></DIV></FONT></BLOCKQUOTE></BODY></HTML>