<!doctype html public "-//w3c//dtd html 4.0 transitional//en"> <html> <body bgcolor="#FFFFFF"> Kevin, I agree that you undercharged her, unless you live in an area where piano technicians typically make $40/hour, not counting travel time. For first-time calls, if I suspect the owners may disappear after showing me to the piano, I tell them I may wish to talk with them about the piano's service needs after I have a few minutes to check it out, and I ask if they will be available.  That saves having to make a decision what to do without being able to communicate with the owner. Regards, Clyde "Kevin E. Ramsey" wrote: <blockquote TYPE=CITE>    The most I ever charged for a pitch raise and tuning was $120. The lady had gotten a very decorative Acrosonic from her Mother's estate, and it hadn't been tuned in twenty years. After I got there, she and her husband disappeared, leaving me in the situation of not being able to discuss things with her. ( They went water skiing in their back yard lake.)  So I said, well, better do it right. I did over three passes on it to get it up without breaking anything, put CLP on the bearing points, etc. I was there about three hours. When I was done I gave her the bill, and told her that she would never get another one that large unless she let it go another twenty years. Still, I think I undercharged her.    Kevin E. Ramsey</blockquote> </body> </html>