<html><div style='background-color:'><P>A short story in connection with what Roger Jolly has said here:</P> <P>> My number one concern is the customer. She hired an RPT in good faith, PTG has lots on liturature extolling the vurtues of it's RPT members. If the facts are as stated? It's time for PTG to make this piano good for the customer, one way or another. </P> <DIV></DIV> <P>>Unless this is done PTG is guilty of false advertising. </P> <DIV></DIV> <P>>Roger <BR><BR></P> <DIV>About 25 years ago a Parks and Recreation department in our county hired a "piano technician" to rebuild their Steinway upright.</DIV> <DIV> </DIV> <DIV>At the end of the contract with the piano tech, the job was shabby and the parks&rec people did not have a playable piano.  There was an article about it in the local newspaper.  </DIV> <DIV> </DIV> <DIV>My dad saw the article and took it to his PTG chapter meeting.  The chapter decided to make a project of re-rebuilding the piano gratis.</DIV> <DIV>The members met on Saturdays once a month and had workshops on how to do the work with the experienced members teaching newbies.</DIV> <DIV> </DIV> <DIV>The parks&rec folk got a good job, the PTG chapter got a lot of positive publicity and experience for members who didn't know how to do such work properly.</DIV> <DIV> </DIV> <DIV>The "piano tech" in question continued to work in this area putting out poor quality pianos.  (In every area there has to be someone, it seems.)  <U>However</U>, at Reno my partner saw him attending some classes.  He was attending his first PTG convention!   Maybe things will get better now.<BR><BR><BR>Diane Hofstetter </DIV>245-M Mount Hermon Rd.#343 <DIV></DIV>Scotts Valley, CA 95066 <DIV></DIV>ph 831-438-6222 <DIV></DIV>fax 831-430-9741 <DIV></DIV>dianepianotuner@hotmail.com <DIV></DIV> <DIV></DIV> <DIV></DIV> <DIV></DIV></div><br clear=all><hr>Get your FREE download of MSN Explorer at <a href='http://go.msn.com/bql/hmtag_itl_EN.asp'>http://explorer.msn.com</a><br></html>