<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META content="text/html; charset=iso-8859-1" = http-equiv=Content-Type> <META content="MSHTML 5.00.2614.3500" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT face=Arial size=2>OK. I'm a little slow at getting this = out, but I wanted to thank all those who worked to put the convention at Reno = together. All of us benefit because a few are willing to volunteer to advance = piano technology. It was good to meet people that are only names on the tech = list and PTJ. Not many list members showed up at our gathering, but I = enjoyed meeting those in attendance. And, yes Ron N. is just as witty in the = flesh. I made the mistake of scheduling too tight to work in more social time = with people I'd like to get to know, i.e. Del Fandrich was just coming as I was = leaving, and Jeannie Grassie, and Newton Hunt, and Robert Goodale, and others who = frequent this list. And Richard Breckne...where did you go? We shook hands at the = Steinway concert, but didn't see him again. Sorry, to be brief, Richard, = I had a date.</FONT></DIV> <DIV><FONT face=Arial size=2>Yes, it was expensive to take a week, = go to council meetings and classes, lose a weeks income, etc. But, I came away with information that I could not get anywhere and in great quantity. I can = now change some techniques, incorporate some new techniques, improve my = efficiency, add to my mental (and physical) tool box; all to improve my customer relationships and bottom line.</FONT></DIV> <DIV> </DIV> <DIV><FONT face=Arial size=2>Thanks to all IC staff, home office = staff, instructors, manufacturers, vendors, exhibitors, everyone!</FONT></DIV> <DIV> </DIV> <DIV><FONT face=Arial size=2>Paul Chick</FONT></DIV></BODY></HTML>