<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML style="FONT-SIZE: x-small; FONT-FAMILY: MS Sans Serif"><HEAD> <META http-equiv=Content-Type content="text/html; = charset=iso-8859-1"> <META content="MSHTML 6.00.2900.2769" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT face=Arial>Don't feel bad Barbara - this is what happens = when 44 Yamaha C3 keys unexpectedly meet up with a marble floor - plus about a = dozen keys with smaller chips in the front edge like the E on the right. The = keys fell because a nylon strap on the Spurlock Key Clamp pulled over its = retaining screw. BOOM!</FONT></DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><IMG alt="" hspace=0 = src="cid:001d01c5d64d$e4092e80$0201a8c0@FARRELL" align=baseline border=0></DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial>I think I have fixed the problem by installing = larger retaining washers between the screws and the nylon strap.</FONT></DIV> <DIV> </DIV> <DIV><IMG alt="" hspace=0 = src="cid:001e01c5d64d$e4092e80$0201a8c0@FARRELL" align=baseline border=0></DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial>This is the first time I've ever had a problem = with any Surlock Specialty Tool product. I think I have at least one of = everything he sells and have otherwise been very pleased with all his = products.</FONT></DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial>Stuff happens.</FONT></DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial>Terry Farrell</FONT></DIV> <BLOCKQUOTE dir=ltr style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- = <BR></DIV> <DIV><FONT face=Arial>It must depend on the keytop.  I, ahem, = dropped a key (hit the concrete floor---groan) and used it to repair a pretty = good sized chunk.  The color was, as someone else said, a little on the = yellow side.</FONT></DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial>Barbara Richmond, RPT</FONT></DIV></BLOCKQUOTE></BODY></HTML>